[DanteTheFallen]

My laptop is working fine but for some reason it has no sound! I got a new game so I really want to fix it as fast as possible but I am not very computer savvy so please help me!

[Advertisements]

Has it ever had sound like playing movies or music?
What about online is there sound from sites like youtube?
Is there a little speaker icon down on the right side next to your clock?
If not click on Start and then go to Accessories and then to Entertainment
Is there a Volume listed there and what happens if you click it?

[rshaffer61]

Has it ever had sound like playing movies or music?
What about online is there sound from sites like youtube?
Is there a little speaker icon down on the right side next to your clock?
If not click on Start and then go to Accessories and then to Entertainment
Is there a Volume listed there and what happens if you click it?

[DanteTheFallen]

Well my volume control screen works and nothing is mute or down the sound dose not work online or with Cds it just does not work.

[Bing7]

Well my volume control screen works and nothing is mute or down the sound dose not work online or with Cds it just does not work.

missing answer to most important question !!?? did it ever work

[rshaffer61]

Then the next step is to check the volume control on the side of the laptop itself and make sure it is turned up. If still no joy then try the following.

OK then I need to see what the Audio Properties show as your default audio device.
Go to Start and then to Control Panel
Right click on the Sound or Audio Devices and then click on Properties
At the top of the window click on Audio and what does it say for Default Audio Device?
Click on Playback and same information?

[DanteTheFallen]

yeah It worked before.

[DanteTheFallen]

The default device is ESS Allegro.

[rshaffer61]

And volume control on the side of laptop?

• (for Windows XP users)
• Please click Start and click Run
  (for Windows Vista and 7 users)
• Please click Start and select the white text box.
• Type: devmgmt.msc and hit Enter
• Look for any entries with a Yellow Exclamation Mark or Red X's

To do a screenshot please have click on your Print Screen on your keyboard. It is normally the key above your number pad between the F12 key and the Scroll Lock key
Now go to Start and then to All Programs
Scroll to Accessories and then click on Paint
In the Empty White Area click and hold the CTRL key and then click the V
Go to the File option at the top and click on Save as
Save as file type JPEG and save it to your Desktop


Attach it to your next reply

OK then lets make sure the audio is enabled in the bios.
Reboot the system and at the first post screen tap the Del key normally and it should get you into the BIOS
In there find either the Advanced, Onboard or Integrated Peripherals areas.
Using the keyboard arrow keys scroll down to the Audio entry and make sure it is Enabled and if not then look at the bottom of the screen it will tell you how to adjust or modify the values to Enable it.
When done make sure to click F10 to Save and Exit with the setting.
You will then be asked to click Y to Verify the Save and Exit
The system will now reboot with the new settings saved.
Let me know if this helps.