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Pop Ups Problem


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#16
rstones12

rstones12

    Malware Expert

  • Retired Staff
  • 3,731 posts
JTuong,
OK lets give this another try.


Reboot into SafeMode

Please run Killbox.exe that you saved to your desktop
  • In the killbox program, select the Delete on Reboot option.
  • In the field labeled Full Path of File to Delete enter the file paths listed below ONE AT A TIME (EXACTLY as it appears, please double check to make sure!):
C:\WINDOWS\CFINDU~1.EXE
C:\WINDOWS\DEZODLL.EXE
C:\WINDOWS\GOTBENC.EXE
C:\WINDOWS\SYSTEM32\GtwDocs.ico
  • Press the button that looks like a red circle with a white X in it after each one.
  • When it asks if you would like to delete on reboot, press the YES button, when it asks if you want to reboot now, press the NO button.
  • Do this after each one until you have entered the LAST file path I have listed above.
Reboot your system and post back an new Findit log and HJT log by using Add Reply

Thanks,
rstones12
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