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printer not printing what is on screen


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#1
cvos34

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On one of my computers the printer will not print what is on a web page. It will print a test page. I reinstalled the printer and that did not work. What can I do? The computer is a Dell 530 with Vista, the printer is an HP 4680 I belive. The only thing it will print is the "page 1 of 1" on top and the web address on the bottom.
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#2
SpywareDr

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Same problem with a different browser? (Firefox, Chrome, etc.).
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#3
cvos34

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Sorry I took so long, it will print a web page with chrome. just not a user friendley. Still cant get it to print with ie. What can I do?
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#4
SpywareDr

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You might try this:

Repair IE8 (IE7)
http://iefaq.info/in...l...&artlang=en


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#5
cvos34

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That did not help, any other options?
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#6
SpywareDr

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In IE, click File > Print Preview...

Does the page appear complete there, or is it blank (with just the header and footer)?
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#7
cvos34

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It is blank with just the header and footer.
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#8
SpywareDr

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Does it happen with all webpages, or just a few?

If just a few, can you post the URL to one of them?

Also, which version of IE are you using?
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#9
cvos34

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One place was best buy. I have IE8 I belive.
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#10
SpywareDr

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You might try "FastStone Capture" (shareware):

http://www.faststone.org/download.htm


Edited by SpywareDr, 18 June 2010 - 03:55 AM.

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