[Feng]

Had a virus attack last night and my computer installed some Antivirus protection without my permission. It's not in my programs list though and it kept spamming messages to block virus attacks but wouldn't let me. Haven't been able to use Internet Explorer or Google Chrome ever sine. I can access Firefox just fine for some reason. I did a scan with OTL if that helps.


OTL Extras logfile created on: 6/1/2010 4:30:28 AM - Run 1
OTL by OldTimer - Version 3.2.5.2 Folder = C:\Users\user\Downloads
Windows Vista Home Premium Edition Service Pack 1 (Version = 6.0.6001) - Type = NTWorkstation
Internet Explorer (Version = 7.0.6001.18000)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

3.00 Gb Total Physical Memory | 1.00 Gb Available Physical Memory | 54.00% Memory free
6.00 Gb Paging File | 4.00 Gb Available in Paging File | 77.00% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
Drive C: | 285.09 Gb Total Space | 220.48 Gb Free Space | 77.34% Space Free | Partition Type: NTFS
D: Drive not present or media not loaded
E: Drive not present or media not loaded
F: Drive not present or media not loaded
G: Drive not present or media not loaded
H: Drive not present or media not loaded
I: Drive not present or media not loaded

Computer Name: USER-PC
Current User Name: user
Logged in as Administrator.

Current Boot Mode: Normal
Scan Mode: Current user
Company Name Whitelist: Off
Skip Microsoft Files: Off
File Age = 30 Days
Output = Standard

========== Extra Registry (SafeList) ==========


========== File Associations ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- C:\Windows\System32\control.exe (Microsoft Corporation)
.hlp [@ = hlpfile] -- C:\Windows\winhlp32.exe (Microsoft Corporation)

[HKEY_CURRENT_USER\SOFTWARE\Classes\<extension>]
.html [@ = ChromeHTML] -- Reg Error: Key error. File not found

========== Shell Spawning ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
hlpfile [open] -- %SystemRoot%\winhlp32.exe %1 (Microsoft Corporation)
htmlfile [edit] -- "C:\Program Files\Microsoft Office\Office12\msohtmed.exe" %1 (Microsoft Corporation)
htmlfile [print] -- "C:\Program Files\Microsoft Office\Office12\msohtmed.exe" /p %1 (Microsoft Corporation)
http [open] -- Reg Error: Value error.
https [open] -- Reg Error: Value error.
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l (Microsoft Corporation)
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Directory [OneNote.Open] -- C:\PROGRA~1\MICROS~2\Office12\ONENOTE.EXE "%L" (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe /separate,/idlist,%I,%L (Microsoft Corporation)
Folder [explore] -- %SystemRoot%\Explorer.exe /separate,/e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"cval" = 1

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"AntiVirusOverride" = 1
"AntiSpywareOverride" = 0
"FirewallOverride" = 0
"VistaSp1" = Reg Error: Unknown registry data type -- File not found

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"EnableFirewall" = 1
"DisableNotifications" = 0
"DoNotAllowExceptions" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 1
"DisableNotifications" = 0
"DoNotAllowExceptions" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"EnableFirewall" = 1
"DisableNotifications" = 0

========== Authorized Applications List ==========


========== Vista Active Open Ports Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{1B55E1C1-FB81-4616-A939-62C5B5B584BC}" = lport=2869 | protocol=6 | dir=in | app=system |
"{2D53A304-9365-4D33-B0EB-F68D55A7A427}" = lport=10243 | protocol=6 | dir=in | app=system |
"{39D498B0-3EAB-40E8-B59D-07B9143B88DE}" = lport=49161 | protocol=6 | dir=in | name=akamai netsession interface |
"{4895D397-02D8-482E-8E06-2D8FCEE4C963}" = rport=1900 | protocol=17 | dir=out | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe |
"{553F8255-CC42-4400-ACFF-39FECF12C4A6}" = lport=2869 | protocol=6 | dir=in | app=system |
"{5CA81449-00A4-433B-BB28-407D8513DC9D}" = rport=10243 | protocol=6 | dir=out | app=system |
"{767C0424-52FB-4AA4-8765-BA8DF5B04236}" = lport=2177 | protocol=6 | dir=in | svc=qwave | app=%systemroot%\system32\svchost.exe |
"{83438419-051B-4207-9328-5C386EC0B319}" = rport=2177 | protocol=6 | dir=out | svc=qwave | app=%systemroot%\system32\svchost.exe |
"{A6B7A01B-E844-49B0-93B5-D2E156506363}" = lport=1900 | protocol=17 | dir=in | svc=ssdpsrv | app=svchost.exe |
"{CC4EC5ED-8CEC-4579-A70E-1A8D1F0DE473}" = lport=2177 | protocol=17 | dir=in | svc=qwave | app=%systemroot%\system32\svchost.exe |
"{D1F5D651-AB22-471B-8274-C1AC0F866364}" = lport=1900 | protocol=17 | dir=in | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe |
"{E2D84943-6809-4601-9156-9CAC7862405E}" = rport=2177 | protocol=17 | dir=out | svc=qwave | app=%systemroot%\system32\svchost.exe |
"{F1B24CEC-0774-41D9-9DF6-0F869614FDAF}" = lport=5000 | protocol=17 | dir=in | name=akamai netsession interface |

========== Vista Active Application Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{07188603-237A-40EE-8813-0746F94BF929}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{1232B7BD-2551-4381-94D2-92354AE39740}" = protocol=6 | dir=in | app=c:\program files\microsoft office\office12\onenote.exe |
"{1406DE2C-6C4D-43A3-B9DF-279859F72761}" = dir=in | app=c:\program files\windows live\sync\windowslivesync.exe |
"{15B6B9C1-49E3-44B8-9112-D42920F76D00}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{1A7886A0-DD32-443F-9B49-3AFC5B646686}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmplayer.exe |
"{3059ECC0-8122-41E8-B039-CECE7438B4F2}" = protocol=17 | dir=in | app=c:\users\user\appdata\local\temp\purplebean.exe |
"{4ECAF5CC-A506-4E0B-BD39-7C80AE206CB8}" = protocol=6 | dir=out | svc=upnphost | app=%systemroot%\system32\svchost.exe |
"{56B93ED3-6AEC-4F22-B90B-4DF9FBFA2C82}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmpnetwk.exe |
"{5AF6BAD6-5D78-41D6-9A45-ECC2D5E1A868}" = protocol=17 | dir=in | app=c:\program files\dna\btdna.exe |
"{64AE430B-D219-4C16-9F38-80B4AC0D3091}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{657E694A-6F6F-4A04-B65D-C02E2FF59644}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmplayer.exe |
"{79E9E7CF-9366-41BC-9829-DCA09E2B9703}" = protocol=6 | dir=in | app=c:\program files\dna\btdna.exe |
"{83589DD7-12FA-412B-8B7A-3D00358B46DC}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmpnetwk.exe |
"{A05BA2C0-5605-4163-8785-A3690E652481}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{A7849CEC-4A30-4A1E-B126-AB65657A3DB4}" = dir=in | app=c:\program files\windows live\messenger\msnmsgr.exe |
"{A918F272-2FF1-46E5-AEAF-98E15AFC7A0F}" = protocol=6 | dir=in | app=c:\program files\yahoo!\messenger\yahoomessenger.exe |
"{B6C7D461-3F5B-4031-94AA-0C67230E0738}" = protocol=6 | dir=in | app=c:\users\user\appdata\local\temp\purplebean.exe |
"{BE9F9639-79EF-4199-8599-4B55C33A6ECF}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmpnetwk.exe |
"{C3931544-F226-4F7A-B3F0-7D83530E1654}" = protocol=6 | dir=out | app=system |
"{D3492CF3-A38B-41BC-9E56-0970D3188D7B}" = protocol=17 | dir=in | app=c:\program files\yahoo!\messenger\yahoomessenger.exe |
"{DE5FB218-4DCA-4428-BED1-452933964C70}" = protocol=6 | dir=in | app=%programfiles%\windows media player\wmpnetwk.exe |
"{E3B8FB1E-FA82-4612-9BA2-B5BC51390639}" = protocol=6 | dir=in | app=c:\program files\microsoft office\office12\onenote.exe |
"{ED83F534-B87F-4AE4-9AA6-873FECEC6EEA}" = protocol=17 | dir=in | app=c:\program files\microsoft office\office12\onenote.exe |
"{F89FD69C-163A-4ACD-A30D-9765F5D35F0D}" = protocol=17 | dir=in | app=c:\program files\microsoft office\office12\onenote.exe |
"TCP Query User{13FFFD67-429E-42DF-ACF1-D33263C3FEBE}C:\users\user\program files\dna\btdna.exe" = protocol=6 | dir=in | app=c:\users\user\program files\dna\btdna.exe |
"TCP Query User{C130E53A-A8E5-4912-AE60-3A3A55141A2E}C:\users\user\program files\dna\btdna.exe" = protocol=6 | dir=in | app=c:\users\user\program files\dna\btdna.exe |
"TCP Query User{C777AA30-12BF-4AAD-8A55-DF10486EA830}C:\program files\yahoo!\messenger\yahoomessenger.exe" = protocol=6 | dir=in | app=c:\program files\yahoo!\messenger\yahoomessenger.exe |
"TCP Query User{CAAF30CD-D4D2-443B-B4A1-2CC9A5CF4E01}C:\ijji\english\ava\binaries\ava.exe" = protocol=6 | dir=in | app=c:\ijji\english\ava\binaries\ava.exe |
"TCP Query User{E0047C0E-94C9-4157-A87A-EFD1F9334C0B}C:\users\user\appdata\local\kamuse\kcstraydownloader\kcstraydownloaderengine.exe" = protocol=6 | dir=in | app=c:\users\user\appdata\local\kamuse\kcstraydownloader\kcstraydownloaderengine.exe |
"TCP Query User{ED1F46FC-B507-41AE-A81B-5BE5D062D630}C:\rohan_global\rohanclient.exe" = protocol=6 | dir=in | app=c:\rohan_global\rohanclient.exe |
"TCP Query User{F64B17EE-EB36-4812-87B7-152E848C3089}C:\program files\ijji\ijji reactor\reactor.exe" = protocol=6 | dir=in | app=c:\program files\ijji\ijji reactor\reactor.exe |
"TCP Query User{FC423CA1-FBE9-4F32-B09E-1C6800BA4AFF}C:\program files\xfire\xfire.exe" = protocol=6 | dir=in | app=c:\program files\xfire\xfire.exe |
"UDP Query User{0ADA6947-FD74-4745-AF1A-10B29BCA19E0}C:\users\user\program files\dna\btdna.exe" = protocol=17 | dir=in | app=c:\users\user\program files\dna\btdna.exe |
"UDP Query User{50DF22B5-3474-4884-9A95-542DED8623F5}C:\users\user\appdata\local\kamuse\kcstraydownloader\kcstraydownloaderengine.exe" = protocol=17 | dir=in | app=c:\users\user\appdata\local\kamuse\kcstraydownloader\kcstraydownloaderengine.exe |
"UDP Query User{745DEEDA-2BDE-4801-94BA-ABEA5A2FAA93}C:\program files\yahoo!\messenger\yahoomessenger.exe" = protocol=17 | dir=in | app=c:\program files\yahoo!\messenger\yahoomessenger.exe |
"UDP Query User{8BBDBF87-1485-4CFD-8617-CC366347AC45}C:\program files\xfire\xfire.exe" = protocol=17 | dir=in | app=c:\program files\xfire\xfire.exe |
"UDP Query User{8DEBF56F-38CC-4D54-B6E0-716AA7E941A7}C:\ijji\english\ava\binaries\ava.exe" = protocol=17 | dir=in | app=c:\ijji\english\ava\binaries\ava.exe |
"UDP Query User{AA596303-19B3-40C5-B9FE-121138DDF7DB}C:\users\user\program files\dna\btdna.exe" = protocol=17 | dir=in | app=c:\users\user\program files\dna\btdna.exe |
"UDP Query User{AC644696-44C0-4A1D-B7CF-CA042337745D}C:\rohan_global\rohanclient.exe" = protocol=17 | dir=in | app=c:\rohan_global\rohanclient.exe |
"UDP Query User{EA1BF00C-7B84-48A6-AD50-CA3F7EC9F815}C:\program files\ijji\ijji reactor\reactor.exe" = protocol=17 | dir=in | app=c:\program files\ijji\ijji reactor\reactor.exe |

========== HKEY_LOCAL_MACHINE Uninstall List ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{00203668-8170-44A0-BE44-B632FA4D780F}" = Adobe AIR
"{002D9D5E-29BA-3E6D-9BC4-3D7D6DBC735C}" = Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
"{04634A14-619B-4F53-88B3-2A48FB3A99C6}" = TwelveSky2
"{178832DE-9DE0-4C87-9F82-9315A9B03985}" = Windows Live Writer
"{1a413f37-ed88-4fec-9666-5c48dc4b7bb7}" = YouTube Downloader 2.5.4
"{205C6BDD-7B73-42DE-8505-9A093F35A238}" = Windows Live Upload Tool
"{22B775E7-6C42-4FC5-8E10-9A5E3257BD94}" = MSVCRT
"{26A24AE4-039D-4CA4-87B4-2F83216016FF}" = Java™ 6 Update 16
"{32343DB6-9A52-40C9-87E4-5E7C79791C87}" = MSXML 4.0 SP2 and SOAP Toolkit 3.0
"{3248F0A8-6813-11D6-A77B-00B0D0160050}" = Java™ 6 Update 5
"{3B4E636E-9D65-4D67-BA61-189800823F52}" = Windows Live Communications Platform
"{45338B07-A236-4270-9A77-EBB4115517B5}" = Windows Live Sign-in Assistant
"{6412CECE-8172-4BE5-935B-6CECACD2CA87}" = Windows Live Mail
"{67E03279-F703-408F-B4BF-46B5FC8D70CD}" = Microsoft Works
"{70014586-7BBA-4A92-A610-CDC896C48F8F}" = NETGEAR WG311v3 PCI Adapter
"{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
"{77DCDCE3-2DED-62F3-8154-05E745472D07}" = Acrobat.com
"{7B15D70E-9449-4CFB-B9BC-798465B2BD5C}" = Norton Internet Security
"{7F811A54-5A09-4579-90E1-C93498E230D9}" = eMachines Recovery Management
"{81128EE8-8EAD-4DB0-85C6-17C2CE50FF71}" = Windows Live Essentials
"{837b34e3-7c30-493c-8f6a-2b0f04e2912c}" = Microsoft Visual C++ 2005 Redistributable
"{84EBDF39-4B33-49D7-A0BD-EB6E2C4E81C1}" = Windows Live Sync
"{8833FFB6-5B0C-4764-81AA-06DFEED9A476}" = Realtek 8169 8168 8101E 8102E Ethernet Driver
"{90120000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2007
"{90120000-0016-0409-0000-0000000FF1CE}_HOMESTUDENTR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2007
"{90120000-0018-0409-0000-0000000FF1CE}_HOMESTUDENTR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2007
"{90120000-001B-0409-0000-0000000FF1CE}_HOMESTUDENTR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2007
"{90120000-001F-0409-0000-0000000FF1CE}_HOMESTUDENTR_{ABDDE972-355B-4AF1-89A8-DA50B7B5C045}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2007
"{90120000-001F-040C-0000-0000000FF1CE}_HOMESTUDENTR_{F580DDD5-8D37-4998-968E-EBB76BB86787}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2007
"{90120000-001F-0C0A-0000-0000000FF1CE}_HOMESTUDENTR_{187308AB-5FA7-4F14-9AB9-D290383A10D9}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-0020-0409-0000-0000000FF1CE}" = Compatibility Pack for the 2007 Office system
"{90120000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}_HOMESTUDENTR_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-00A1-0409-0000-0000000FF1CE}" = Microsoft Office OneNote MUI (English) 2007
"{90120000-00A1-0409-0000-0000000FF1CE}_HOMESTUDENTR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2007
"{90120000-0115-0409-0000-0000000FF1CE}_HOMESTUDENTR_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{91120000-002F-0000-0000-0000000FF1CE}" = Microsoft Office Home and Student 2007
"{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{0B36C6D6-F5D8-4EAF-BF94-4376A230AD5B}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{3D019598-7B59-447A-80AE-815B703B84FF}" = Security Update for Microsoft Office system 2007 (972581)
"{95120000-00AF-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint Viewer 2007 (English)
"{95120000-00B9-0409-0000-0000000FF1CE}" = Microsoft Application Error Reporting
"{9A25302D-30C0-39D9-BD6F-21E6EC160475}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
"{A85FD55B-891B-4314-97A5-EA96C0BD80B5}" = Windows Live Messenger
"{AC54E544-3E42-443C-A91D-A00A6974C592}" = NVIDIA PhysX v8.10.13
"{AC76BA86-7AD7-1033-7B44-A90000000001}" = Adobe Reader 9
"{B2544A03-10D0-4E5E-BA69-0362FFC20D18}" = OGA Notifier 2.0.0048.0
"{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1
"{D6C75F0B-3BC1-4FC9-B8C5-3F7E8ED059CA}" = Windows Live Photo Gallery
"{E2DFE069-083E-4631-9B6C-43C48E991DE5}" = Junk Mail filter update
"{E50AE784-FABE-46DA-A1F8-7B6B56DCB22E}" = Microsoft Office Suite Activation Assistant
"{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}" = Microsoft SQL Server 2005 Compact Edition [ENU]
"{F0E12BBA-AD66-4022-A453-A1C8A0C4D570}" = Microsoft Choice Guard
"{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}" = Realtek High Definition Audio Driver
"{F6BD194C-4190-4D73-B1B1-C48C99921BFE}" = Windows Live Call
"Adobe AIR" = Adobe AIR
"Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX
"Adobe Flash Player Plugin" = Adobe Flash Player 10 Plugin
"Advanced SystemCare 3_is1" = Advanced SystemCare 3
"Agere Systems Soft Modem" = Agere Systems PCI-SV92PP Soft Modem
"CameraUserGuide-PSA1100IS" = Canon PowerShot A1100 IS Camera User Guide
"CameraWindowDC" = Canon Utilities CameraWindow DC
"CameraWindowDVC6" = Canon Utilities CameraWindow DC_DV 6 for ZoomBrowser EX
"CameraWindowLauncher" = Canon Utilities CameraWindow
"CANON iMAGE GATEWAY Task" = CANON iMAGE GATEWAY Task for ZoomBrowser EX
"Canon Internet Library for ZoomBrowser EX" = Canon Internet Library for ZoomBrowser EX
"com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1" = Acrobat.com
"Game Booster_is1" = Game Booster
"HOMESTUDENTR" = Microsoft Office Home and Student 2007
"InstallShield_{70014586-7BBA-4A92-A610-CDC896C48F8F}" = NETGEAR WG311v3 PCI Adapter
"IObit Security 360_is1" = IObit Security 360
"Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1
"MovieEditTask" = Canon MovieEdit Task for ZoomBrowser EX
"Mozilla Firefox (3.6.3)" = Mozilla Firefox (3.6.3)
"MyCamera" = Canon Utilities MyCamera
"MyCameraDC" = Canon Utilities MyCamera DC
"NVIDIA Drivers" = NVIDIA Drivers
"Personal Printing Guide" = Canon Personal Printing Guide
"PhotoStitch" = Canon Utilities PhotoStitch
"RemoteCaptureTask" = Canon Utilities RemoteCapture Task for ZoomBrowser EX
"Sandboxie" = Sandboxie 3.42
"SoftwareStarterGuide-DCSD40_46" = Canon Digital Camera Solution Disk 40-46 Software Starter Guide
"WinLiveSuite_Wave3" = Windows Live Essentials
"WinRAR archiver" = WinRAR archiver
"Yahoo! Messenger" = Yahoo! Messenger

========== HKEY_CURRENT_USER Uninstall List ==========

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"BitTorrent DNA" = DNA
"Yahoo! BrowserPlus" = Yahoo! BrowserPlus 2.8.1

========== Last 10 Event Log Errors ==========

[ Application Events ]
Error - 4/25/2010 10:51:03 PM | Computer Name = user-PC | Source = Application Error | ID = 1000
Description = Faulting application chrome.exe, version 0.0.0.0, time stamp 0x4bc7d8f0,
faulting module USER32.dll, version 6.0.6001.18000, time stamp 0x4791a773, exception
code 0xc00000fd, fault offset 0x0001ff07, process id 0x1ab74, application start
time 0x01cae4eb4f5a83e0.

Error - 4/25/2010 11:02:10 PM | Computer Name = user-PC | Source = WinMgmt | ID = 10
Description =

Error - 4/26/2010 8:29:10 PM | Computer Name = user-PC | Source = Application Error | ID = 1000
Description = Faulting application chrome.exe, version 0.0.0.0, time stamp 0x4bc7d8f0,
faulting module USER32.dll, version 6.0.6001.18000, time stamp 0x4791a773, exception
code 0xc00000fd, fault offset 0x0001fe96, process id 0x12f40, application start
time 0x01cae5a0a6ff71f5.

Error - 4/26/2010 8:36:28 PM | Computer Name = user-PC | Source = WinMgmt | ID = 10
Description =

Error - 4/27/2010 6:58:57 PM | Computer Name = user-PC | Source = Google Update | ID = 20
Description =

Error - 4/27/2010 7:55:17 PM | Computer Name = user-PC | Source = Google Update | ID = 20
Description =

Error - 4/27/2010 8:55:16 PM | Computer Name = user-PC | Source = Google Update | ID = 20
Description =

Error - 4/27/2010 9:35:43 PM | Computer Name = user-PC | Source = WinMgmt | ID = 10
Description =

Error - 4/28/2010 6:35:07 AM | Computer Name = user-PC | Source = VSS | ID = 8194
Description =

Error - 4/28/2010 6:36:31 AM | Computer Name = user-PC | Source = VSS | ID = 8194
Description =

[ System Events ]
Error - 12/23/2009 9:47:18 PM | Computer Name = user-PC | Source = Service Control Manager | ID = 7026
Description =

Error - 12/27/2009 10:13:50 PM | Computer Name = user-PC | Source = HTTP | ID = 15016
Description =

Error - 12/27/2009 10:14:08 PM | Computer Name = user-PC | Source = Service Control Manager | ID = 7000
Description =

Error - 12/27/2009 10:14:08 PM | Computer Name = user-PC | Source = Service Control Manager | ID = 7026
Description =

Error - 12/28/2009 1:44:01 AM | Computer Name = user-PC | Source = ssidrv | ID = 131098
Description =

Error - 12/28/2009 1:45:08 AM | Computer Name = user-PC | Source = HTTP | ID = 15016
Description =

Error - 12/28/2009 1:45:36 AM | Computer Name = user-PC | Source = Service Control Manager | ID = 7000
Description =

Error - 12/28/2009 1:45:36 AM | Computer Name = user-PC | Source = Service Control Manager | ID = 7026
Description =

Error - 12/28/2009 3:16:10 AM | Computer Name = user-PC | Source = ssidrv | ID = 131098
Description =

Error - 12/28/2009 3:17:28 AM | Computer Name = user-PC | Source = HTTP | ID = 15016
Description =


< End of report >

[Advertisements]

Hi I will need to see the main OTL log as well please. It should be at C:\_otl

[Essexboy]

Hi I will need to see the main OTL log as well please. It should be at C:\_otl

[Feng]

Is this it? It's all I can find.


OTL logfile created on: 6/1/2010 7:37:27 PM - Run 2
OTL by OldTimer - Version 3.2.5.2 Folder = C:\Users\user\Downloads
Windows Vista Home Premium Edition Service Pack 1 (Version = 6.0.6001) - Type = NTWorkstation
Internet Explorer (Version = 7.0.6001.18000)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

3.00 Gb Total Physical Memory | 2.00 Gb Available Physical Memory | 66.00% Memory free
6.00 Gb Paging File | 5.00 Gb Available in Paging File | 84.00% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
Drive C: | 285.09 Gb Total Space | 219.22 Gb Free Space | 76.89% Space Free | Partition Type: NTFS
D: Drive not present or media not loaded
E: Drive not present or media not loaded
F: Drive not present or media not loaded
G: Drive not present or media not loaded
H: Drive not present or media not loaded
I: Drive not present or media not loaded

Computer Name: USER-PC
Current User Name: user
Logged in as Administrator.

Current Boot Mode: Normal
Scan Mode: All users
Company Name Whitelist: Off
Skip Microsoft Files: Off
File Age = 30 Days
Output = Standard

========== Processes (SafeList) ==========

PRC - [2010/06/01 04:30:15 | 000,571,392 | ---- | M] (OldTimer Tools) -- C:\Users\user\Downloads\OTL.exe
PRC - [2010/05/31 05:13:22 | 000,099,584 | ---- | M] (eSXi) -- C:\Users\user\AppData\Local\asam.exe
PRC - [2009/12/24 17:02:32 | 001,280,272 | ---- | M] (IObit) -- C:\Program Files\IObit\IObit Security 360\is360tray.exe
PRC - [2009/12/24 17:02:30 | 000,311,568 | ---- | M] (IObit) -- C:\Program Files\IObit\IObit Security 360\is360srv.exe
PRC - [2009/12/01 06:55:10 | 000,389,120 | ---- | M] (tzuk) -- C:\Program Files\Sandboxie\SbieCtrl.exe
PRC - [2009/12/01 06:55:10 | 000,066,560 | ---- | M] (tzuk) -- C:\Program Files\Sandboxie\SbieSvc.exe
PRC - [2009/11/06 14:52:31 | 000,323,392 | ---- | M] (BitTorrent, Inc.) -- C:\Users\user\Program Files\DNA\btdna.exe
PRC - [2008/10/28 23:29:41 | 002,927,104 | ---- | M] (Microsoft Corporation) -- C:\Windows\explorer.exe
PRC - [2008/07/23 11:25:32 | 006,183,456 | ---- | M] (Realtek Semiconductor) -- C:\Windows\RtHDVCpl.exe
PRC - [2008/07/22 19:14:28 | 000,012,800 | ---- | M] (Agere Systems) -- C:\Windows\System32\agrsmsvc.exe
PRC - [2008/06/11 11:18:30 | 000,024,576 | ---- | M] () -- C:\Program Files\EMACHINES\eMachines Recovery Management\Service\ETService.exe
PRC - [2008/01/20 19:23:32 | 001,008,184 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Windows Defender\MSASCui.exe
PRC - [2005/08/31 10:46:50 | 001,691,648 | ---- | M] () -- C:\Program Files\NETGEAR\WG311v3\WG311v3.exe


========== Modules (SafeList) ==========

MOD - [2010/06/01 04:30:15 | 000,571,392 | ---- | M] (OldTimer Tools) -- C:\Users\user\Downloads\OTL.exe
MOD - [2008/01/20 19:24:37 | 000,110,592 | ---- | M] (Microsoft Corporation) -- C:\Windows\System32\msscript.ocx
MOD - [2008/01/20 19:23:44 | 001,684,480 | ---- | M] (Microsoft Corporation) -- C:\Windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.6001.18000_none_5cdbaa5a083979cc\comctl32.dll


========== Win32 Services (SafeList) ==========

SRV - File not found [Auto | Stopped] -- -- (Norton Internet Security)
SRV - [2010/01/19 12:59:00 | 003,595,660 | ---- | M] (INCA Internet Co., Ltd.) [On_Demand | Stopped] -- C:\Windows\System32\GameMon.des -- (npggsvc)
SRV - [2009/12/24 17:02:30 | 000,311,568 | ---- | M] (IObit) [Auto | Running] -- C:\Program Files\IObit\IObit Security 360\is360srv.exe -- (IS360service)
SRV - [2009/12/01 06:55:10 | 000,066,560 | ---- | M] (tzuk) [Auto | Running] -- C:\Program Files\Sandboxie\SbieSvc.exe -- (SbieSvc)
SRV - [2008/07/22 19:14:28 | 000,012,800 | ---- | M] (Agere Systems) [Auto | Running] -- C:\Windows\System32\agrsmsvc.exe -- (AgereModemAudio)
SRV - [2008/06/11 11:18:30 | 000,024,576 | ---- | M] () [Auto | Running] -- C:\Program Files\EMACHINES\eMachines Recovery Management\Service\ETService.exe -- (ETService)
SRV - [2008/01/20 19:23:32 | 000,272,952 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)


========== Driver Services (SafeList) ==========

DRV - [2009/12/01 06:55:10 | 000,119,296 | ---- | M] (tzuk) [Kernel | On_Demand | Running] -- C:\Program Files\Sandboxie\SbieDrv.sys -- (SbieDrv)
DRV - [2009/01/13 16:32:02 | 000,440,832 | ---- | M] (Ralink Technology, Corp.) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\netr28.sys -- (netr28)
DRV - [2008/12/25 22:08:00 | 007,740,416 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\nvlddmkm.sys -- (nvlddmkm)
DRV - [2008/08/13 15:14:34 | 000,122,368 | ---- | M] (Realtek Corporation ) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\Rtlh86.sys -- (RTL8169)
DRV - [2008/07/23 11:28:32 | 002,152,344 | ---- | M] (Realtek Semiconductor Corp.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\RTKVHDA.sys -- (IntcAzAudAddService) Service for Realtek HD Audio (WDM)
DRV - [2008/07/22 19:14:24 | 001,203,808 | ---- | M] (Agere Systems) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\AGRSM.sys -- (AgereSoftModem)
DRV - [2008/06/11 11:13:24 | 000,015,392 | ---- | M] (Acer, Inc.) [Kernel | Auto | Running] -- C:\Windows\System32\drivers\int15.sys -- (int15)
DRV - [2008/01/25 05:02:02 | 000,140,832 | ---- | M] (NVIDIA Corporation) [Kernel | Boot | Running] -- C:\Windows\system32\DRIVERS\nvstor32.sys -- (nvstor32)
DRV - [2008/01/20 19:23:27 | 000,386,616 | ---- | M] (LSI Corporation, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\megasr.sys -- (MegaSR)
DRV - [2008/01/20 19:23:27 | 000,149,560 | ---- | M] (Adaptec, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\adpu320.sys -- (adpu320)
DRV - [2008/01/20 19:23:27 | 000,031,288 | ---- | M] (LSI Corporation) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\megasas.sys -- (megasas)
DRV - [2008/01/20 19:23:26 | 000,101,432 | ---- | M] (Adaptec, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\adpu160m.sys -- (adpu160m)
DRV - [2008/01/20 19:23:26 | 000,074,808 | ---- | M] (Silicon Integrated Systems) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\sisraid4.sys -- (SiSRaid4)
DRV - [2008/01/20 19:23:26 | 000,040,504 | ---- | M] (Hewlett-Packard Company) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\hpcisss.sys -- (HpCISSs)
DRV - [2008/01/20 19:23:25 | 000,300,600 | ---- | M] (Adaptec, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\adpahci.sys -- (adpahci)
DRV - [2008/01/20 19:23:25 | 000,089,656 | ---- | M] (LSI Logic) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\lsi_sas.sys -- (LSI_SAS)
DRV - [2008/01/20 19:23:24 | 001,122,360 | ---- | M] (QLogic Corporation) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\ql2300.sys -- (ql2300)
DRV - [2008/01/20 19:23:24 | 000,118,784 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\E1G60I32.sys -- (E1G60) Intel®
DRV - [2008/01/20 19:23:24 | 000,079,928 | ---- | M] (Adaptec, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\arcsas.sys -- (arcsas)
DRV - [2008/01/20 19:23:23 | 000,235,064 | ---- | M] (Intel Corporation) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\iastorv.sys -- (iaStorV)
DRV - [2008/01/20 19:23:23 | 000,130,616 | ---- | M] (VIA Technologies Inc.,Ltd) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\vsmraid.sys -- (vsmraid)
DRV - [2008/01/20 19:23:23 | 000,115,816 | ---- | M] (Promise Technology, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\ulsata2.sys -- (ulsata2)
DRV - [2008/01/20 19:23:23 | 000,096,312 | ---- | M] (LSI Logic) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\lsi_scsi.sys -- (LSI_SCSI)
DRV - [2008/01/20 19:23:23 | 000,096,312 | ---- | M] (LSI Logic) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\lsi_fc.sys -- (LSI_FC)
DRV - [2008/01/20 19:23:23 | 000,079,416 | ---- | M] (Adaptec, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\arc.sys -- (arc)
DRV - [2008/01/20 19:23:22 | 000,342,584 | ---- | M] (Emulex) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\elxstor.sys -- (elxstor)
DRV - [2008/01/20 19:23:21 | 000,422,968 | ---- | M] (Adaptec, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\adp94xx.sys -- (adp94xx)
DRV - [2008/01/20 19:23:21 | 000,102,968 | ---- | M] (NVIDIA Corporation) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\nvraid.sys -- (nvraid)
DRV - [2008/01/20 19:23:21 | 000,045,112 | ---- | M] (NVIDIA Corporation) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\nvstor.sys -- (nvstor)
DRV - [2008/01/20 19:23:20 | 000,238,648 | ---- | M] (ULi Electronics Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\uliahci.sys -- (uliahci)
DRV - [2008/01/20 19:23:00 | 000,020,024 | ---- | M] (VIA Technologies, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\viaide.sys -- (viaide)
DRV - [2008/01/20 19:23:00 | 000,019,000 | ---- | M] (CMD Technology, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\cmdide.sys -- (cmdide)
DRV - [2008/01/20 19:23:00 | 000,017,464 | ---- | M] (Acer Laboratories Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\aliide.sys -- (aliide)
DRV - [2007/10/16 17:14:24 | 000,256,512 | ---- | M] (Marvell Semiconductor, Inc) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\MRVW13B.sys -- (MRV6X32P)
DRV - [2006/11/02 02:50:35 | 000,106,088 | ---- | M] (QLogic Corporation) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\ql40xx.sys -- (ql40xx)
DRV - [2006/11/02 02:50:35 | 000,098,408 | ---- | M] (Promise Technology, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\ulsata.sys -- (UlSata)
DRV - [2006/11/02 02:50:19 | 000,045,160 | ---- | M] (IBM Corporation) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\nfrd960.sys -- (nfrd960)
DRV - [2006/11/02 02:50:17 | 000,041,576 | ---- | M] (Intel Corp./ICP vortex GmbH) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\iirsp.sys -- (iirsp)
DRV - [2006/11/02 02:50:11 | 000,071,272 | ---- | M] (Adaptec, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\djsvs.sys -- (aic78xx)
DRV - [2006/11/02 02:50:09 | 000,035,944 | ---- | M] (Integrated Technology Express, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\iteraid.sys -- (iteraid)
DRV - [2006/11/02 02:50:07 | 000,035,944 | ---- | M] (Integrated Technology Express, Inc.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\iteatapi.sys -- (iteatapi)
DRV - [2006/11/02 02:50:05 | 000,035,944 | ---- | M] (LSI Logic) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\symc8xx.sys -- (Symc8xx)
DRV - [2006/11/02 02:50:03 | 000,034,920 | ---- | M] (LSI Logic) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\sym_u3.sys -- (Sym_u3)
DRV - [2006/11/02 02:49:59 | 000,033,384 | ---- | M] (LSI Logic Corporation) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\mraid35x.sys -- (Mraid35x)
DRV - [2006/11/02 02:49:56 | 000,031,848 | ---- | M] (LSI Logic) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\sym_hi.sys -- (Sym_hi)
DRV - [2006/11/02 01:25:24 | 000,071,808 | ---- | M] (Brother Industries Ltd.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\brserid.sys -- (Brserid) Brother MFC Serial Port Interface Driver (WDM)
DRV - [2006/11/02 01:24:47 | 000,011,904 | ---- | M] (Brother Industries Ltd.) [Kernel | On_Demand | Stopped] -- C:\Windows\system32\drivers\brusbser.sys -- (BrUsbSer)
DRV - [2006/11/02 01:24:46 | 000,005,248 | ---- | M] (Brother Industries, Ltd.) [Kernel | On_Demand | Stopped] -- C:\Windows\system32\drivers\brfiltup.sys -- (BrFiltUp)
DRV - [2006/11/02 01:24:45 | 000,013,568 | ---- | M] (Brother Industries, Ltd.) [Kernel | On_Demand | Stopped] -- C:\Windows\system32\drivers\brfiltlo.sys -- (BrFiltLo)
DRV - [2006/11/02 01:24:44 | 000,062,336 | ---- | M] (Brother Industries Ltd.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\brserwdm.sys -- (BrSerWdm)
DRV - [2006/11/02 01:24:44 | 000,012,160 | ---- | M] (Brother Industries Ltd.) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\brusbmdm.sys -- (BrUsbMdm)
DRV - [2006/11/02 00:36:50 | 000,020,608 | ---- | M] (N-trig Innovative Technologies) [Kernel | Disabled | Stopped] -- C:\Windows\system32\drivers\ntrigdigi.sys -- (ntrigdigi)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://homepage.emac...A...09&m=et1810
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://homepage.emac...A...09&m=et1810


IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0



IE - HKU\S-1-5-21-4072606136-249968450-2699567417-1000\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://homepage.emac...A...09&m=et1810
IE - HKU\S-1-5-21-4072606136-249968450-2699567417-1000\SOFTWARE\Microsoft\Internet Explorer\Main,SearchDefaultBranded = 1
IE - HKU\S-1-5-21-4072606136-249968450-2699567417-1000\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://homepage.emac...A...09&m=et1810
IE - HKU\S-1-5-21-4072606136-249968450-2699567417-1000\SOFTWARE\Microsoft\Internet Explorer\Main,StartPageCache = 1
IE - HKU\S-1-5-21-4072606136-249968450-2699567417-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 1
IE - HKU\S-1-5-21-4072606136-249968450-2699567417-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = <local>
IE - HKU\S-1-5-21-4072606136-249968450-2699567417-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyServer" = http=127.0.0.1:5555

========== FireFox ==========

FF - prefs.js..browser.search.defaultenginename: "Yahoo"
FF - prefs.js..browser.search.defaulturl: "http://search.yahoo....ch?fr=ffsp1&p="
FF - prefs.js..browser.search.param.yahoo-fr: "chr-greentree_ff&type=937811"
FF - prefs.js..browser.search.param.yahoo-fr-cjkt: "chrf-ytbm"
FF - prefs.js..browser.search.param.yahoo-type: "${8}"
FF - prefs.js..browser.search.selectedEngine: "Yahoo"
FF - prefs.js..browser.startup.homepage: "yahoo.com"
FF - prefs.js..extensions.enabledItems: [email protected]:2.0.1
FF - prefs.js..extensions.enabledItems: {d5bc46d8-67c7-11dc-8c1d-0097498c2b7a}:1.0.0.1
FF - prefs.js..extensions.enabledItems: {635abd67-4fe9-1b23-4f01-e679fa7484c1}:2.1.1.20091029021655
FF - prefs.js..keyword.URL: "http://search.yahoo....type=937811&p="


FF - HKLM\software\mozilla\Mozilla Firefox 3.6.3\extensions\\Components: C:\Program Files\Mozilla Firefox\components [2010/05/31 20:05:52 | 000,000,000 | ---D | M]
FF - HKLM\software\mozilla\Mozilla Firefox 3.6.3\extensions\\Plugins: C:\Program Files\Mozilla Firefox\plugins [2010/05/31 20:05:50 | 000,000,000 | ---D | M]

[2009/09/18 14:03:07 | 000,000,000 | ---D | M] -- C:\Users\user\AppData\Roaming\Mozilla\Extensions
[2010/06/01 19:13:43 | 000,000,000 | ---D | M] -- C:\Users\user\AppData\Roaming\Mozilla\Firefox\Profiles\7w0zw4aq.default\extensions
[2009/09/19 21:53:38 | 000,000,000 | ---D | M] (Microsoft .NET Framework Assistant) -- C:\Users\user\AppData\Roaming\Mozilla\Firefox\Profiles\7w0zw4aq.default\extensions\{20a82645-c095-46ed-80e3-08825760534b}
[2009/11/14 23:13:34 | 000,000,000 | ---D | M] (Yahoo! Toolbar) -- C:\Users\user\AppData\Roaming\Mozilla\Firefox\Profiles\7w0zw4aq.default\extensions\{635abd67-4fe9-1b23-4f01-e679fa7484c1}
[2010/04/16 00:26:17 | 000,000,000 | ---D | M] -- C:\Users\user\AppData\Roaming\Mozilla\Firefox\Profiles\7w0zw4aq.default\extensions\[email protected]
[2010/05/31 20:05:51 | 000,000,000 | ---D | M] -- C:\Program Files\Mozilla Firefox\extensions
[2010/05/31 20:05:51 | 000,000,000 | ---D | M] (Yahoo! Toolbar) -- C:\Program Files\Mozilla Firefox\extensions\{635abd67-4fe9-1b23-4f01-e679fa7484c1}

O1 HOSTS File: ([2010/04/14 02:06:19 | 000,000,761 | ---- | M]) - C:\Windows\System32\drivers\etc\HOSTS
O1 - Hosts: 127.0.0.1 localhost
O1 - Hosts: ::1 localhost
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - No CLSID value found.
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - No CLSID value found.
O4 - HKLM..\Run: [IObit Security 360] C:\Program Files\IObit\IObit Security 360\IS360tray.exe (IObit)
O4 - HKLM..\Run: [NvCplDaemon] C:\Windows\System32\NvCpl.DLL (NVIDIA Corporation)
O4 - HKLM..\Run: [NvMediaCenter] C:\Windows\System32\NvMcTray.DLL (NVIDIA Corporation)
O4 - HKLM..\Run: [RtHDVCpl] C:\Windows\RtHDVCpl.exe (Realtek Semiconductor)
O4 - HKLM..\Run: [Windows Defender] C:\Program Files\Windows Defender\MSASCui.exe (Microsoft Corporation)
O4 - HKU\S-1-5-19..\Run: [WindowsWelcomeCenter] C:\Windows\System32\oobefldr.dll (Microsoft Corporation)
O4 - HKU\S-1-5-20..\Run: [WindowsWelcomeCenter] C:\Windows\System32\oobefldr.dll (Microsoft Corporation)
O4 - HKU\S-1-5-21-4072606136-249968450-2699567417-1000..\Run: [asam] C:\Users\user\AppData\Local\asam.exe (eSXi)
O4 - HKU\S-1-5-21-4072606136-249968450-2699567417-1000..\Run: [BitTorrent DNA] C:\Users\user\Program Files\DNA\btdna.exe (BitTorrent, Inc.)
O4 - HKU\S-1-5-21-4072606136-249968450-2699567417-1000..\Run: [Messenger (Yahoo!)] C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe (Yahoo! Inc.)
O4 - HKU\S-1-5-21-4072606136-249968450-2699567417-1000..\Run: [SandboxieControl] C:\Program Files\Sandboxie\SbieCtrl.exe (tzuk)
O4 - Startup: C:\Users\user\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\scandisk.lnk = File not found
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Low Rights present
O7 - HKU\S-1-5-21-4072606136-249968450-2699567417-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDesktopCleanupWizard = 1
O8 - Extra context menu item: E&xport to Microsoft Excel - C:\Program Files\Microsoft Office\Office12\EXCEL.EXE (Microsoft Corporation)
O9 - Extra Button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll (Microsoft Corporation)
O9 - Extra 'Tools' menuitem : &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll (Microsoft Corporation)
O9 - Extra Button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office12\ONBttnIE.dll (Microsoft Corporation)
O9 - Extra 'Tools' menuitem : S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office12\ONBttnIE.dll (Microsoft Corporation)
O9 - Extra Button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\Program Files\Microsoft Office\Office12\REFIEBAR.DLL (Microsoft Corporation)
O13 - gopher Prefix: missing
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_16)
O16 - DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_05)
O16 - DPF: {CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_16)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_16)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.0.1
O18 - Protocol\Handler\ms-help {314111c7-a502-11d2-bbca-00c04f8ec294} - C:\Program Files\Common Files\microsoft shared\Help\hxds.dll (Microsoft Corporation)
O18 - Protocol\Handler\wlmailhtml {03C514A3-1EFB-4856-9F99-10D7BE1653C0} - C:\Program Files\Windows Live\Mail\mailcomm.dll (Microsoft Corporation)
O18 - Protocol\Filter\text/xml {807563E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\microsoft shared\OFFICE12\MSOXMLMF.DLL (Microsoft Corporation)
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: GinaDLL - (MrvGINA.dll) - File not found
O24 - Desktop WallPaper: C:\Windows\Web\Wallpaper\eM3_Wide.bmp
O24 - Desktop BackupWallPaper: C:\Windows\Web\Wallpaper\eM3_Wide.bmp
O30 - LSA: Authentication Packages - (ft Co) - File not found
O30 - LSA: Security Packages - (450-2699567417-1000) - File not found
O30 - LSA: Security Packages - (釼&) - File not found
O30 - LSA: Security Packages - () - File not found
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2006/09/18 14:43:36 | 000,000,024 | ---- | M] () - C:\autoexec.bat -- [ NTFS ]
O34 - HKLM BootExecute: (autocheck autochk *) - File not found
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*

========== Files/Folders - Created Within 30 Days ==========

[2010/06/01 01:07:55 | 000,000,000 | ---D | C] -- C:\ProgramData\Office Genuine Advantage
[2010/05/31 05:14:22 | 000,099,584 | ---- | C] (eSXi) -- C:\Users\user\AppData\Local\asam.exe
[2010/05/31 05:13:21 | 000,099,584 | ---- | C] (eSXi) -- C:\Users\user\AppData\Local\syssvc.exe
[2010/05/31 05:11:01 | 000,000,000 | ---D | C] -- C:\Users\user\AppData\Local\quuktgxyj
[2010/05/25 11:46:17 | 000,002,048 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\tzres.dll

========== Files - Modified Within 30 Days ==========

[2010/06/01 19:37:28 | 002,621,440 | -HS- | M] () -- C:\Users\user\NTUSER.DAT
[2010/06/01 19:16:01 | 000,003,216 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0
[2010/06/01 19:16:01 | 000,003,216 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0
[2010/06/01 19:01:25 | 000,000,368 | ---- | M] () -- C:\Windows\tasks\AWC Startup.job
[2010/06/01 15:44:35 | 000,000,386 | ---- | M] () -- C:\Windows\tasks\AWC Update.job
[2010/06/01 11:21:52 | 000,690,960 | ---- | M] () -- C:\Windows\System32\PerfStringBackup.INI
[2010/06/01 11:21:52 | 000,595,446 | ---- | M] () -- C:\Windows\System32\perfh009.dat
[2010/06/01 11:21:52 | 000,101,144 | ---- | M] () -- C:\Windows\System32\perfc009.dat
[2010/06/01 11:16:35 | 000,000,374 | ---- | M] () -- C:\Windows\tasks\AWC AutoSweep.job
[2010/06/01 11:16:09 | 000,000,000 | ---- | M] () -- C:\Windows\System32\LogConfigTemp.xml
[2010/06/01 11:16:02 | 000,000,006 | -H-- | M] () -- C:\Windows\tasks\SA.DAT
[2010/06/01 11:15:56 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2010/06/01 06:20:16 | 000,524,288 | -HS- | M] () -- C:\Users\user\NTUSER.DAT{3a539871-6a70-11db-887c-d362bd253390}.TMContainer00000000000000000001.regtrans-ms
[2010/06/01 06:20:16 | 000,065,536 | -HS- | M] () -- C:\Users\user\NTUSER.DAT{3a539871-6a70-11db-887c-d362bd253390}.TM.blf
[2010/06/01 06:20:06 | 002,525,476 | -H-- | M] () -- C:\Users\user\AppData\Local\IconCache.db
[2010/05/31 20:05:52 | 000,001,686 | ---- | M] () -- C:\Users\Public\Desktop\Mozilla Firefox.lnk
[2010/05/31 17:10:53 | 000,000,163 | ---- | M] () -- C:\Windows\wininit.ini
[2010/05/31 10:00:00 | 000,000,362 | ---- | M] () -- C:\Windows\tasks\IObit Security 360.job
[2010/05/31 05:13:22 | 000,099,584 | ---- | M] (eSXi) -- C:\Users\user\AppData\Local\syssvc.exe
[2010/05/31 05:13:22 | 000,099,584 | ---- | M] (eSXi) -- C:\Users\user\AppData\Local\asam.exe
[2010/05/30 02:38:48 | 000,014,848 | ---- | M] () -- C:\Users\user\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2010/05/28 01:30:27 | 000,001,812 | ---- | M] () -- C:\Windows\Sandboxie.ini
[2010/05/12 11:21:16 | 000,221,568 | ---- | M] (Microsoft Corporation) -- C:\Windows\System32\MpSigStub.exe

========== Files Created - No Company Name ==========

[2010/05/31 20:05:52 | 000,001,686 | ---- | C] () -- C:\Users\Public\Desktop\Mozilla Firefox.lnk
[2009/11/14 23:13:43 | 000,000,163 | ---- | C] () -- C:\Windows\wininit.ini
[2009/09/18 15:36:42 | 000,001,812 | ---- | C] () -- C:\Windows\Sandboxie.ini
[2009/08/03 15:07:42 | 000,403,816 | ---- | C] () -- C:\Windows\System32\OGACheckControl.dll
[2009/05/15 04:17:21 | 000,487,424 | ---- | C] () -- C:\Windows\System32\INT15.dll
[2008/10/07 09:13:30 | 000,197,912 | ---- | C] () -- C:\Windows\System32\physxcudart_20.dll
[2008/10/07 09:13:22 | 000,058,648 | ---- | C] () -- C:\Windows\System32\AgCPanelTraditionalChinese.dll
[2008/10/07 09:13:20 | 000,058,648 | ---- | C] () -- C:\Windows\System32\AgCPanelSwedish.dll
[2008/10/07 09:13:20 | 000,058,648 | ---- | C] () -- C:\Windows\System32\AgCPanelSpanish.dll
[2008/10/07 09:13:20 | 000,058,648 | ---- | C] () -- C:\Windows\System32\AgCPanelSimplifiedChinese.dll
[2008/10/07 09:13:20 | 000,058,648 | ---- | C] () -- C:\Windows\System32\AgCPanelPortugese.dll
[2008/10/07 09:13:20 | 000,058,648 | ---- | C] () -- C:\Windows\System32\AgCPanelKorean.dll
[2008/10/07 09:13:20 | 000,058,648 | ---- | C] () -- C:\Windows\System32\AgCPanelJapanese.dll
[2008/10/07 09:13:20 | 000,058,648 | ---- | C] () -- C:\Windows\System32\AgCPanelGerman.dll
[2008/10/07 09:13:20 | 000,058,648 | ---- | C] () -- C:\Windows\System32\AgCPanelFrench.dll
[2006/11/02 05:35:32 | 000,005,632 | ---- | C] () -- C:\Windows\System32\sysprepMCE.dll
[2006/11/02 00:40:29 | 000,013,750 | ---- | C] () -- C:\Windows\System32\pacerprf.ini

========== Alternate Data Streams ==========

@Alternate Data Stream - 116 bytes -> C:\ProgramData\TEMP:D06A4C76
< End of report >

[Essexboy]

On completion of these two runs can you let me know what problems remain

Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following
  
  

  :OTL
  IE - HKU\S-1-5-21-4072606136-249968450-2699567417-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 1
  O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - No CLSID value found.
  O4 - HKU\S-1-5-21-4072606136-249968450-2699567417-1000..\Run: [asam] C:\Users\user\AppData\Local\asam.exe (eSXi)
  O4 - Startup: C:\Users\user\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\scandisk.lnk = File not found
  [2010/05/31 05:14:22 | 000,099,584 | ---- | C] (eSXi) -- C:\Users\user\AppData\Local\asam.exe
  [2010/05/31 05:13:21 | 000,099,584 | ---- | C] (eSXi) -- C:\Users\user\AppData\Local\syssvc.exe
  [2010/05/31 05:11:01 | 000,000,000 | ---D | C] -- C:\Users\user\AppData\Local\quuktgxyj
  [2010/05/31 05:13:22 | 000,099,584 | ---- | M] (eSXi) -- C:\Users\user\AppData\Local\syssvc.exe
  [2010/05/31 05:13:22 | 000,099,584 | ---- | M] (eSXi) -- C:\Users\user\AppData\Local\asam.exe
  
  :Commands
  [resethosts]
  [purity]
  [emptytemp]
  [EMPTYFLASH]
  [Reboot]

• Then click the Run Fix button at the top
• Let the program run unhindered, reboot the PC when it is done
• Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.

THEN

Go to Control Panel and select Internet Options
Select the Connections TAB
Select LAN settings button
Ensure there is no tick in the Proxy Server box
Select OK and restart Internet explorer


And for Firefox there are instructions on this page and you want the setting to be no proxy

FINALLY

Please download Malwarebytes' Anti-Malware from Here.

Double Click mbam-setup.exe to install the application.

• Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
• If an update is found, it will download and install the latest version.
• Once the program has loaded, select "Perform Quick Scan", then click Scan.
• The scan may take some time to finish,so please be patient.
• When the scan is complete, click OK, then Show Results to view the results.
• Make sure that everything is checked, and click Remove Selected.
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
• Copy&Paste the entire report in your next reply.

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.

[Feng]

All processes killed
========== OTL ==========
HKU\S-1-5-21-4072606136-249968450-2699567417-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings\\ProxyEnable|dword:0 /E : value set successfully!
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4efb-9B51-7695ECA05670}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{02478D38-C3F9-4efb-9B51-7695ECA05670}\ not found.
Registry value HKEY_USERS\S-1-5-21-4072606136-249968450-2699567417-1000\Software\Microsoft\Windows\CurrentVersion\Run\\asam deleted successfully.
C:\Users\user\AppData\Local\asam.exe moved successfully.
C:\Users\user\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\scandisk.lnk moved successfully.
File C:\Users\user\AppData\Local\asam.exe not found.
C:\Users\user\AppData\Local\syssvc.exe moved successfully.
C:\Users\user\AppData\Local\quuktgxyj folder moved successfully.
File C:\Users\user\AppData\Local\syssvc.exe not found.
File C:\Users\user\AppData\Local\asam.exe not found.
========== COMMANDS ==========
C:\Windows\System32\drivers\etc\Hosts moved successfully.
HOSTS file reset successfully

[EMPTYTEMP]

User: All Users

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Public

User: user
->Temp folder emptied: 3830464 bytes
->Temporary Internet Files folder emptied: 295141 bytes
->Java cache emptied: 75912267 bytes
->FireFox cache emptied: 37535276 bytes
->Google Chrome cache emptied: 0 bytes
->Flash cache emptied: 466 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 689810 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 113.00 mb


[EMPTYFLASH]

User: All Users

User: Default

User: Default User

User: Public

User: user
->Flash cache emptied: 0 bytes

Total Flash Files Cleaned = 0.00 mb


OTL by OldTimer - Version 3.2.5.2 log created on 06022010_233905

Files\Folders moved on Reboot...

Registry entries deleted on Reboot...




Then the results of the scan.

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4166

Windows 6.0.6001 Service Pack 1
Internet Explorer 7.0.6001.18000

6/2/2010 11:51:45 PM
mbam-log-2010-06-02 (23-51-45).txt

Scan type: Quick scan
Objects scanned: 119240
Time elapsed: 5 minute(s), 5 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 1
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\Software\avsuite (Rogue.AntivirusSuite) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Start_ShowSearch (Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


It seems like everything is working fine now. Thanks for everything.

[Essexboy]

I will remove my tools now and give some recommendations, but I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset System Restore points:

Run OTL and hit the cleanup button. It will remove all the programmes we have used plus itself. MBAM can be uninstalled via control panel add/remove along with ERUNT. But they may be useful tools to keep

We will now confirm that your hidden files are set to that, as some of the tools I use will change that

• Click Start.
• Open My Computer.
• Select the Tools menu and click Folder Options.
• Select the View Tab.
• Under the Hidden files and folders heading select Do not show hidden files and folders.
• Click Yes to confirm.
• Click OK.

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version of Java components and upgrade the application. Beware it is NOT supported for use in 9x or ME and probably will not install in those systems

Upgrading Java:

• Download the latest version of Java SE Runtime Environment (JRE)JRE 6 Update 20.
• Click the "Download" button to the right.
• Select your Platform and check the box that says: "I agree to the Java SE Runtime Environment 6 License Agreement.".
• Click on Continue.
• Click on the link to download Windows Offline Installation (jre-6u20-windows-i586-p.exe) and save it to your desktop. Do NOT use the Sun Download Manager..
• Close any programs you may have running - especially your web browser.
• Go to Start > Control Panel, double-click on Add/Remove programs and remove all older versions of Java.
• Check any item with Java Runtime Environment (JRE or J2SE) in the name.
• Click the Remove or Change/Remove button.
• Repeat as many times as necessary to remove each Java version.
• Reboot your computer once all Java components are removed.
• Then from your desktop double-click on the download to install the newest version.(Vista users, right click on the jre-6u20-windows-i586-p.exe and select "Run as an Administrator.")

VISTA
To manually create a new Restore Point

• Go to Control Panel and select System and Maintenance
• Select System
• On the left select Advance System Settings and accept the warning if you get one
• Select System Protection Tab
• Select Create at the bottom
• Type in a name i.e. Clean
• Select Create

Now we can purge the infected ones

• Go back to the System and Maintenance page
• Select Performance Information and Tools
• On the left select Open Disk Cleanup
• Select Files from all users and accept the warning if you get one
• In the drop down box select your main drive i.e. C
• For a few moments the system will make some calculations
• Select the More Options tab
• In the System Restore and Shadow Backups select Clean up
• Select Delete on the pop up
• Select OK
• Select Delete

You are now done

SPRING CLEAN

Download TFC to your desktop

• Open the file and close any other windows.
• It will close all programs itself when run, make sure to let it run uninterrupted.
• Click the Start button to begin the process. The program should not take long to finish its job
• Once its finished it should reboot your machine, if not, do this yourself to ensure a complete clean

THEN

Download Flush Flash from Here and follow the easy to use instructions on the same page

NEXT

Download and run Puran Disc Defragmenter

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

• SpywareBlaster to help prevent spyware from installing in the first place.
  Malwarebytes. Run weekly to keep your system clean

It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To keep your operating system up to date visit

• Microsoft Windows Update

To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?
Keep safe

[Essexboy]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.