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Recovery Disk Help


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#1
okayilied

okayilied

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Hey guys sorry if this is posted in the wrong place or if there's another topic like this (phone internet isn't the greatest). Okay so I used the recovery disks and I got to the blue screen that says:

DO NOT turn off your PC during this one time setup process.
Your PC restarts several times during this setup process.
Messages may pop up onto your screen. Ignore these messages until you are prompted to restart or shut down your computer.

I did this last night and now that screen has been up for quite a while. What do I do? I'm pretty sure it's not suppoed to take this long. Also, I was away from the computer for about an hour last night and when I came back one of those "encountered a problem and needs to close" message things had popped up. I don't remember exactly what it was for but it was something like command controls or something. It had a blue logo if that helps.

Also, I'm about as computer savvy as a rock (if you couldn't already tell) so if you could give simple step by step instructions I would really appreciate it. Thanks!
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#2
123Runner

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Hi okayilied :)

We need some basic info.
Laptop or desktop?
Home built or Dell, HP, Compaq, Gateway, etc?

123runner
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#3
okayilied

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Hey sorry about that. It's a desktop and it's a Compaq.
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#4
123Runner

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Most all manufacturers have a hidden recovery partition on the drive.
Compaq is either F10 or F11 as it is booting up (there is some question as to which one it truely is).

The issue you are having could be a bad CD or a bad drive.
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#5
okayilied

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If it's because of a bad drive, this will be the fourth time I've had to replace it. Do you know what could be causing it to go bad? Thanks for all your help, I really appreciate it!
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#6
123Runner

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Are you referring to replacing the hard drive 4 times?
I am referring to the CD drive.

If you have replaced the hard drive 4 times that becomes a problem.
I assume then that this is not the original hard drive.

I would say that since it encountered a problem you should shut it down and try again.
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#7
okayilied

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I'm talking about the CD drive. I've had to replace it four times.

I shut it down like you said and now it's starting the recovery again.
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