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Can not get connected to internet


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#1
roma84

roma84

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I have a Dell Dimension 4550. We were living at temporary house and had the internet disconnected to move back in our original house. The internet never came back up on this machine. I have dsl with a gateway modem. Next is a lynksys router with wireless and 4 ports. The computer I am communicating on is thru that router and I have checked all 4 ports and wireless works. This tells me it is a software (driver issue) or hardware problem on the 4550. My neighbor who has a degree in computers has worked on this machine with no positive results. I have looked at many forums myself and tried many different things without result. My neighbor loaned me his cellphone internet connection. It worked. I have tried a couple of fixes that was recommended on this site under "no internet connection" no dice again. The 4550 is running windows xp professional. I reformatted the disk but cannot get on internet to download microsoft service packs. I also installed the chipset drivers and still no connection. If anyone has got any ideas it would be greatly appreciated.

Thanks
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#2
DaffyKantReed

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Did your do a full format and clean install of Windows XP?

Use another PC to download Windows XP SP3, which you should burn to a CD or DVD for future use.

http://www.microsoft...;displaylang=en


Install SP3 on the Dell 4550. Make sure the native firewall is enabled.

Remove all devices from AC power then connect the 4550 directly to the DSL modem with a known good ethernet cable. Start>run>cmd. At the command prompt, type 'ipconfig/all'. Please copy and paste the output of ipconfig /all to this thread.
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