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BSOD 0x0000007E (0xC00000005, 0x00000000, 0xf7aaeb20, 0xf7aae81c)


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#1
DennisXp

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I had been getting BSODs lately whenever I'd remove any USB device (by any means) and moreover was getting Windows explorer shutdowns when opening files. I decided to do a windows install using the Repair option. Every time I get to the part where the install script on the screen says something about communications and connectivity, I get the BSOD with the above codes. The 4th string alternates between the one listed above and [0xf7a72b20] all other strings are constant. I don't recall loading any new software and or hardware in the recent past - but it could be I just don't remember.
Any help would be greatly appreciated.
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#2
Macboatmaster

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What is the current situation please.
Will the computer boot to Safe Mode.
If NOT can you enter Recovery Console.
If it will boot to Safe Mode, please right click the hard drive carrying windows, presumably C drive
and under the tools tab, error checking, check automatically fix file system errors. You will receive a message saying schedule for next restart. Yes and reboot.
If that is not possible beacuase you cannot enter safe mode go Recovery Console and run chkdsk.
See this http://pcsupport.abo...veryconsole.htm
That is chkdsk C: /r (note space between: and /

Edited by Macboatmaster, 03 June 2010 - 05:01 PM.

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#3
DennisXp

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I can't get past the install trying to complete. It just loops back to the point it fails. I never get the option to go to recovery console or any other screen.
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#4
Macboatmaster

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If you cannot get to the Recovery Console by entering setup on F2 or Delete and setting the computer to use the CD as the first boot device then the only certain solution is to reinstall Windows.
HOWEVER there is a slight chance it is a scratched CD, does it look as if that may be the case. If so try burning another CD from that one and see if the burn will successfully complete.
Make yourself this CD on another computer and the machine will then boot.
Enter the MiniXP and you can then recover all your personal data and files to a stand alone drive.
Then format the HDD using the tools on the CD and run a disk check. There are numerous tools on the CD for that.
and then reinstall.
http://www.hirensboo...t/download.html

HOWEVER it seems from what you say the the problem may have originally started with the USB ports.
This may have been a hardware fault or possibly a virus.
Come back if you need any further help.

Edited by Macboatmaster, 04 June 2010 - 02:53 AM.

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#5
DennisXp

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It doesn't matter what CD I use, or none at all. The laptop always tries to complete the install. It never gives the boot from CD option. I have tried several Window XP CDs with the same result. F2 gets me into bios settings and the CD is set as the first boot device.
I believe what I'll do is place the hard drive in a external case with USB capability, recover my data to another PC, format and start over.
Thanx for your assistance.
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