Hi LeeLeeHull
Lets start by getting some info.
Lets see if we can get some system information.
Download and install
PC Wizard 2010 Run the program and it will analyze your computer and then display the results.
In the upper left hand corner click on the
floppy icon.
You will get a
save as screen.
Change the range bullet
"only this selection" to be
"selected category".
Make sure that
text is selected for format.
Click on
ok and you will be given a spot to save it to.
Attach it to your response.
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Then....
Please download
ATF Cleaner by Atribune.
Double-click
ATF-Cleaner.exe to run the program.
Under
Main choose:
Select AllClick the
Empty Selected button.
If you use Firefox browserClick
Firefox at the top and choose:
Select AllClick the
Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click
No at the prompt.
If you use Opera browserClick
Opera at the top and choose:
Select AllClick the
Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click
No at the prompt.
Click
Exit on the Main menu to close the program.
For
Technical Support, double-click the e-mail address located at the bottom of each menu.
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And also....
Download
Auslogics Defrag from the link in my signature below.
Auslogics Defrag in my opinion is better because:
It does a more comprehensive job at
DefraggingIt will actually show you what it is doing
At the end of working it will show you how much speed you picked up
You can view a online log of the files that
Auslogics defragged
http://auslogics.com...defrag/download123runner