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Desperate for solution


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#1
MeAtHome

MeAtHome

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When booting my system, I get a black screen with cursor.
Up to plan B : boot while pressing F11 to get boot menu : 2 options : CD/DVD or HD (acceptable, but invertion of BIOS order)
Selecting CD/DVD (without a CD in the drive) : get message "reboot or select proper boot device"
When I press ENTER, he boots from my HD !

What can I change to make him start from HD, instead of the procedure above ?

Thanks,

Me At Home
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#2
Broni

Broni

    Kraków my love :)

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Did you try to boot to safe mode?
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#3
MeAtHome

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Hi Broni,

when I get the message "reboot or select proper boot device", I press ENTER.
If I add a few F8's, I get a menu, allowing to choose between different boot modes :

- save mode
- with boot log
- with command prompt
....

All this works fine, except the normal mode (back to the black screen with blinking cursor)

Regards,

Me At Home
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#4
Broni

Broni

    Kraków my love :)

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Before I ask you to perform next step...do you think, your computer may be infected?
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#5
MeAtHome

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It was....
I managed to clean my system (mainly Trojans), using tools like Hijackthis, SDFix, AVG Rescue CD, Security Task Manager....
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#6
Broni

Broni

    Kraków my love :)

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I suggest that you start a new topic in the Malware Removal and Spyware Removal area.

Before you start a new topic click on this link --> Malware and Spyware Cleaning Guide, Please read before starting a new topic. This will give you a few preparations to make, as well as instruction for posting your OTListIt2 log.

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).
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#7
MeAtHome

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Broni,

Security Task Manager kept reporting suspicious services/executables like these :

C:\System Volume Information\_restore\d5fffa500b1b\smss.exe
C:\System Volume Information\_restore\d5fffa500b1b\svchost.exe

I ended up on http://forums.malwar...showtopic=51368

Tried the proposed solution and .... it worked !

Thanks anyway for trying to help me out.

Best regards,

Me At Home
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#8
Broni

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I'm glad, you can boot normally again, however I'd strongly suggest to go to malware forum, create new topic and make sure your computer is 100% clean...
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