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Internet Explorer not working


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#1
mcmah2b0

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I am on a wireless laptop connected to DSL through a desktop computer. Both computers were doing fine with the internet until a few days ago the desktop computer couldn't get online. When you open microsoft internet explorer the window opens but it says page cannot be displayed. Now my wireless laptop and another wireless laptop are able to get online fine. What could be causing the desktop to do this?
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#2
John_Doe

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Lets establish if you even have connection on a lower level first.

go to start, select run, type cmd
command line opens up, type: ping www.yahoo.com
how many packets are successfull or lost?

If lost then do this: type:
ipconfig /all
press enter, make sure there is a space between ipconfig and /all
tell me what your IP Adress is?
what is your default gateway address?

Do you have a router supplying internet to these compuers? If so what brand?

If you have a IP address from your router, you may just want to release the IP and renew IP

go to the command line again: type this:
ipconfig /release
press enter
then type
ipconfig /renew
press enter
these actions release and renew your IP address with the issuing device.

try internet now?

If all that didnt work, you may have spyware blocking the request for internet.

Edited by John_Doe, 22 May 2005 - 11:11 PM.

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#3
mcmah2b0

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When ping www.yahoo.com was tried the following came up:

"Ping request could not find host www.yahoo.com. Please check the name and try again."

Windows IP Configuration
Host Name...................:vaio
Primary Dns Suffix .......:
Node Type....................:Unknown
IP Routing Enabled........:Yes
WINS Proxy Enabled.....:No

Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix....:
Description.................................:Realtek RTL8139 Family PCI Fast Ethernet NIC
Physical Address........................: 00-E0-18-30-DA-87
Dhcp Enabled.............................: No
IP Address.................................: 192.168.0.1
Subnet Mask..............................: 255.255.255.0
Default Gateway.........................:


The router is a Linksys Wireless-B Broadband Router

When I tried releasing the IP it says "The operation failed as no adapter is in the state permissible for this operation"

I tried all the ad-aware programs and spybot and virus scans....
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#4
John_Doe

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Have you also tried pushing the reset button on the Linksys router, sometimes this helps?

Also, I dont see your default gateway IP address showing up on that computer. it should read, 192.168.1.1
that is the norm for the Linksys

Do you know forsure if the R-45 (ethernet cable) is any good?

Have you checked your device manager to see if there is a disabled Network device, if so you will see a red X

Try pinging that computer with the good computers, dont know how?

Ping the computer after you do the other 2 steps

go to start, run, type cmd
type: ping 192.168.0.1, that is the address of the computer with problems. There is an obvious connectivity issue going on here.

You could also have a bad ethernet port (card)

Edited by John_Doe, 23 May 2005 - 04:18 PM.

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#5
mcmah2b0

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I checked the cable, the cable is good, the network device in the device manager has been fine the whole time and I tried pinging the bad computer and all four packets were lost. How can you tell if the ethernet port is bad?
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