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At wits end


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djcriddle

djcriddle

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Asus laptop X83B Windows vista 64-bit
microsoft security essentials, malwarebytes AM, WinPatrol Scotty, super AS,
Don't know why but, my husband has Error Fix
We have been using hijack this and tried downloading OTL but got an error that it had to shut down?
This laptop is very weird to me. I have an Acer Aspire laptop with very few problems.

The Asus keeps having moments where it won't run a program or you'll hear the HD going and everything freezes.
No mouse movement, etc. We have done all the scans and tried to follow the malware guide but could only get the
malwarebytes AM installed. Not sure what is going on and need some step by step for some deeper intervention.
thanks,Danielle
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