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Removal instructions for Your PC Protector

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#1
Metallica

Metallica

    Spyware Veteran

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Content is republished with permission from Malwarebytes.

What is Your PC Protector?

The Malwarebytes research team has determined that Your PC Protector is a fake anti-malware application. These so-called "rogues" use intentional false positives to convince users that their systems have been compromised. Then they try to sell you their software, claiming it will remove these threats. In extreme cases the false threats are actually the very trojans that advertise or even directly install the rogue. You are strongly advised to follow our removal instructions below.

How do I know if I am infected with Your PC Protector?

This is how the main screen of the rogue application looks:

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You will find these icons on your desktop and in your taskbar:

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And see these warnings:

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How did Your PC Protector get on my computer?

Rogue programs use different methods for spreading themselves. This particular one was installed by a trojan.

How do I remove Your PC Protector?

Our program Malwarebytes' Anti-Malware can detect and remove this rogue application.
  • Download Malwarebytes' Anti-Malware or transfer it from another computer to the infected one.
  • Reboot the computer into safe mode.
    In safe mode:
    • Install Malwarebytes' Antimalware by doubleclicking mbam-setup.exe and follow the displayed instructions.
    • Once you've installed Malwarebytes' Antimalware, navigate to the Program Files\Malwarebytes' Antimalware folder.
    • Locate the file mbam.exe in this folder.

      Posted Image
    • Now RENAME the mbam.exe in there to iexplore.exe

      Posted Image
    • If you want to avoid some possible problems later, rightclick the file and use the "Create Shortcut" option. Drag the shortcut to your desktop so you can easily start the program once you are back in normal mode.
  • After you reboot back into normal mode:
    • Doubleclick the iexplore.exe (the renamed mbam.exe or use the shortcut you created) in order to launch Malwarebytes' Antimalware.
    • Once the program window is open, the first and most important part is to UPDATE Malwarebytes' Antimalware first.
    • This can be done via the Update tab > Check for updates.
    • If an update is found, it will download and install the latest version.
    • Once the program has loaded, select Perform quick scan, then click Scan.
    • When the scan is complete, click OK, then Show Results to view the results.
    • Be sure that everything is checked, and click Remove Selected. Reboot your computer if prompted.
    • When completed, a log will open in Notepad.
    • You will be prompted to let the computer reboot, after which the rogue application should be gone.
  • Rename the iexplore.exe back to mbam.exe and delete the shortcut from your desktop, if you created it.
Is there anything else I need to do to get rid of Your PC Protector?
  • No, Malwarebytes' Anti-Malware removes Your PC Protector completely.

How would the full version of Malwarebytes' Anti-Malware help protect me?

We hope our application has helped you eradicate this malicious software. If your current security solution let this infection through, you might please consider purchasing the FULL version of Malwarebytes' Anti-Malware for additional protection.

As you can see below the full version of Malwarebytes' Anti-Malware would have protected you against the Your PC Protector rogue. It would have warned you before the rogue could install itself, giving you a chance to stop it before it became too late.


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Technical details for experts

Signs in a HijackThis log:
C:\Program Files\Your PC Protector\Your PC Protector.exe
C:\Program Files\svchost.exe

O2 - BHO: ADC PlugIn - {77DC0Baa-3235-4ba9-8BE8-aa9EB678FA02} - C:\Program Files\adc32.dll
O23 - Service: Adobe Update Service (AdbUpd) - Unknown owner - C:\Program Files\svchost.exe

Alterations made by the installer:
File System
  ===============
	In the existing folder C:\Documents and Settings\{username}\Desktop
	  Adds the file Your PC Protector.lnk"="19:58 09/06/10 1656 bytes
	Adds the folder C:\Documents and Settings\{username}\Start Menu\Programs\Your PC Protector
	  Adds the file Your PC Protector.lnk"="19:58 09/06/10 1668 bytes
	In the existing folder C:\Program Files
	  Adds the file adc32.dll"="19:58 09/06/10 958464 bytes
	  Adds the file alggui.exe"="19:58 09/06/10 43520 bytes
	  Adds the file nuar.old"="19:58 09/06/10 9 bytes
	  Adds the file skynet.dat"="19:58 09/06/10 36 bytes
	  Adds the file svchost.exe"="19:58 09/06/10 37376 bytes
	  Adds the file wp3.dat"="20:04 09/06/10 3 bytes
	  Adds the file wp4.dat"="20:04 09/06/10 56 bytes
	Adds the folder C:\Program Files\schtml
	  Adds the file wispex.html"="17:54 14/12/09 9309 bytes
	  Adds the file dbsinit.exe"="20:02 09/06/10 152884 bytes
	Adds the folder C:\Program Files\schtml\images
	  Adds the file wt3.gif"="16:57 21/11/08 119 bytes
	  Adds the file wt2.gif"="16:57 21/11/08 51 bytes
	  Adds the file wt1.gif"="16:57 21/11/08 176 bytes
	  Adds the file word.doc"="15:19 09/10/09 27136 bytes
	  Adds the file w3.jpg"="18:34 27/11/08 1912 bytes
	  Adds the file w3.gif"="18:30 27/11/08 3430 bytes
	  Adds the file w2.gif"="16:56 21/11/08 47 bytes
	  Adds the file w11.gif"="17:08 21/11/08 3431 bytes
	  Adds the file w1.gif"="16:56 21/11/08 3028 bytes
	  Adds the file up2.gif"="16:29 21/11/08 696 bytes
	  Adds the file up1.gif"="16:28 21/11/08 5568 bytes
	  Adds the file Thumbs.db"="16:02 19/10/09 36864 bytes
	  Adds the file t2.gif"="17:17 21/11/08 1015 bytes
	  Adds the file t1.gif"="16:47 21/11/08 621 bytes
	  Adds the file pix.gif"="17:44 21/11/08 70 bytes
	  Adds the file l3.gif"="16:40 21/11/08 468 bytes
	  Adds the file l2.gif"="16:39 21/11/08 92 bytes
	  Adds the file l1.gif"="16:39 21/11/08 3749 bytes
	  Adds the file jj3.gif"="17:40 21/11/08 105 bytes
	  Adds the file jj2.gif"="17:14 21/11/08 48 bytes
	  Adds the file jj1.gif"="17:14 21/11/08 114 bytes
	  Adds the file j3.gif"="18:33 27/11/08 3857 bytes
	  Adds the file j2.gif"="17:12 21/11/08 47 bytes
	  Adds the file j1.gif"="17:12 21/11/08 3957 bytes
	  Adds the file i3.gif"="17:17 21/11/08 1689 bytes
	  Adds the file i2.gif"="17:17 21/11/08 1663 bytes
	  Adds the file i1.gif"="17:17 21/11/08 1744 bytes
	Adds the folder C:\Program Files\Your PC Protector
	  Adds the file Your PC Protector.exe"="22:43 03/02/10 1049096 bytes


  Registry
  ===============
	[HKEY_CLASSES_ROOT\CLSID\{77DC0Baa-3235-4ba9-8BE8-aa9EB678FA02}]
	  "(Default)"="'ADC PlugIn'"
	[HKEY_CLASSES_ROOT\CLSID\{77DC0Baa-3235-4ba9-8BE8-aa9EB678FA02}\InprocServer32]
	  "ThreadingModel"="'Apartment'"
	  "(Default)"="'C:\Program Files\adc32.dll'"
	[HKEY_CLASSES_ROOT\exefile\shell\open\command]
	  "(Default)"="'C:\Program Files\alggui.exe "%1" %*'"
	[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{77DC0Baa-3235-4ba9-8BE8-aa9EB678FA02}]
	[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_ADBUPD]
	  "NextInstance"="1"
	[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_ADBUPD\0000]
	  "DeviceDesc"="'Adobe Update Service'"
	  "ClassGUID"="'{8ECC055D-047F-11D1-A537-0000F8753ED1}'"
	  "Class"="'LegacyDriver'"
	  "ConfigFlags"="0"
	  "Legacy"="1"
	  "Service"="'AdbUpd'"
	[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_ADBUPD\0000\Control]
	  "ActiveService"="'AdbUpd'"
	  "*NewlyCreated*"="0"
	[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\AdbUpd]
	  "ObjectName"="'LocalSystem'"
	  "DisplayName"="'Adobe Update Service'"
	  "ImagePath"="C:\Program Files\svchost.exe."
	  "ErrorControl"="1"
	  "Start"="2"
	  "Type"="16"
	[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\AdbUpd\Enum]
	  "NextInstance"="1"
	  "Count"="1"
	  "0"="'Root\LEGACY_ADBUPD\0000'"
	[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\AdbUpd\Security]
	  "Security"="................0.................................`"
	 [HKEY_CURRENT_USER\Software\Your PC Protector\Your PC Protector\setdata]
	  "scncnt"="1"
	  "scantime"="'9.6.2010 19:58:22'"
	[HKEY_CURRENT_USER\Software\Your PC Protector\Your PC Protector\Registration]

Malwarebytes' Anti-Malware log:
Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4184

Windows 5.1.2600 Service Pack 3
Internet Explorer 6.0.2900.5512

6/9/2010 8:11:34 PM
mbam-log-2010-06-09 (20-11-34).txt

Scan type: Quick scan
Objects scanned: 109429
Time elapsed: 3 minute(s), 27 second(s)

Memory Processes Infected: 2
Memory Modules Infected: 0
Registry Keys Infected: 6
Registry Values Infected: 0
Registry Data Items Infected: 4
Folders Infected: 4
Files Infected: 40

Memory Processes Infected:
C:\Program Files\Your PC Protector\Your PC Protector.exe (Rogue.WindowsPolicePro) -> Unloaded process successfully.
C:\Program Files\svchost.exe (Trojan.Agent) -> Unloaded process successfully.

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\CLSID\{77dc0baa-3235-4ba9-8be8-aa9eb678fa02} (Rogue.ASCAntispyware) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{77dc0baa-3235-4ba9-8be8-aa9eb678fa02} (Rogue.ASCAntispyware) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{77dc0baa-3235-4ba9-8be8-aa9eb678fa02} (Rogue.ASCAntispyware) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\adbupd (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Your PC Protector (Rogue.YourPCProtector) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_ADBUPD (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_CLASSES_ROOT\exefile\shell\open\command\(default) (Broken.OpenCommand) -> Bad: (C:\Program Files\alggui.exe "%1" %*) Good: ("%1" %*) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
C:\Program Files\schtml (Rogue.YourPCProtector) -> Quarantined and deleted successfully.
C:\Program Files\schtml\images (Rogue.YourPCProtector) -> Quarantined and deleted successfully.
C:\Program Files\Your PC Protector (Rogue.YourPCProtector) -> Quarantined and deleted successfully.
C:\Documents and Settings\{username}\Start Menu\Programs\Your PC Protector (Rogue.YourPCProtector) -> Quarantined and deleted successfully.

Files Infected:
C:\Program Files\Your PC Protector\Your PC Protector.exe (Rogue.WindowsPolicePro) -> Quarantined and deleted successfully.
C:\Program Files\adc32.dll (Rogue.ASCAntispyware) -> Quarantined and deleted successfully.
C:\Documents and Settings\{username}\Local Settings\Temp\win2.tmp (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Program Files\schtml\dbsinit.exe (Rogue.YourPCProtector) -> Quarantined and deleted successfully.
C:\Program Files\schtml\wispex.html (Rogue.YourPCProtector) -> Quarantined and deleted successfully.
C:\Program Files\schtml\images\i1.gif (Rogue.YourPCProtector) -> Quarantined and deleted successfully.
C:\Program Files\schtml\images\i2.gif (Rogue.YourPCProtector) -> Quarantined and deleted successfully.
C:\Program Files\schtml\images\i3.gif (Rogue.YourPCProtector) -> Quarantined and deleted successfully.
C:\Program Files\schtml\images\j1.gif (Rogue.YourPCProtector) -> Quarantined and deleted successfully.
C:\Program Files\schtml\images\j2.gif (Rogue.YourPCProtector) -> Quarantined and deleted successfully.
C:\Program Files\schtml\images\j3.gif (Rogue.YourPCProtector) -> Quarantined and deleted successfully.
C:\Program Files\schtml\images\jj1.gif (Rogue.YourPCProtector) -> Quarantined and deleted successfully.
C:\Program Files\schtml\images\jj2.gif (Rogue.YourPCProtector) -> Quarantined and deleted successfully.
C:\Program Files\schtml\images\jj3.gif (Rogue.YourPCProtector) -> Quarantined and deleted successfully.
C:\Program Files\schtml\images\l1.gif (Rogue.YourPCProtector) -> Quarantined and deleted successfully.
C:\Program Files\schtml\images\l2.gif (Rogue.YourPCProtector) -> Quarantined and deleted successfully.
C:\Program Files\schtml\images\l3.gif (Rogue.YourPCProtector) -> Quarantined and deleted successfully.
C:\Program Files\schtml\images\pix.gif (Rogue.YourPCProtector) -> Quarantined and deleted successfully.
C:\Program Files\schtml\images\t1.gif (Rogue.YourPCProtector) -> Quarantined and deleted successfully.
C:\Program Files\schtml\images\t2.gif (Rogue.YourPCProtector) -> Quarantined and deleted successfully.
C:\Program Files\schtml\images\Thumbs.db (Rogue.YourPCProtector) -> Quarantined and deleted successfully.
C:\Program Files\schtml\images\up1.gif (Rogue.YourPCProtector) -> Quarantined and deleted successfully.
C:\Program Files\schtml\images\up2.gif (Rogue.YourPCProtector) -> Quarantined and deleted successfully.
C:\Program Files\schtml\images\w1.gif (Rogue.YourPCProtector) -> Quarantined and deleted successfully.
C:\Program Files\schtml\images\w11.gif (Rogue.YourPCProtector) -> Quarantined and deleted successfully.
C:\Program Files\schtml\images\w2.gif (Rogue.YourPCProtector) -> Quarantined and deleted successfully.
C:\Program Files\schtml\images\w3.gif (Rogue.YourPCProtector) -> Quarantined and deleted successfully.
C:\Program Files\schtml\images\w3.jpg (Rogue.YourPCProtector) -> Quarantined and deleted successfully.
C:\Program Files\schtml\images\word.doc (Rogue.YourPCProtector) -> Quarantined and deleted successfully.
C:\Program Files\schtml\images\wt1.gif (Rogue.YourPCProtector) -> Quarantined and deleted successfully.
C:\Program Files\schtml\images\wt2.gif (Rogue.YourPCProtector) -> Quarantined and deleted successfully.
C:\Program Files\schtml\images\wt3.gif (Rogue.YourPCProtector) -> Quarantined and deleted successfully.
C:\Documents and Settings\{username}\Start Menu\Programs\Your PC Protector\Your PC Protector.lnk (Rogue.YourPCProtector) -> Quarantined and deleted successfully.
C:\Documents and Settings\{username}\Desktop\Your PC Protector.lnk (Rogue.YourPCProtector) -> Quarantined and deleted successfully.
C:\Program Files\alggui.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Program Files\nuar.old (Malware.Trace) -> Quarantined and deleted successfully.
C:\Program Files\skynet.dat (Malware.Trace) -> Quarantined and deleted successfully.
C:\Program Files\svchost.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Program Files\wp3.dat (Malware.Trace) -> Quarantined and deleted successfully.
C:\Program Files\wp4.dat (Malware.Trace) -> Quarantined and deleted successfully.

As mentioned before the full version of Malwarebytes' Anti-Malware could have protected your computer against this threat.
We use different ways of protecting your computer(s):
  • Dynamically Blocks Malware Sites & Servers
  • Malware Execution Prevention
Save yourself the hassle and get protected.
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#2
PleaseHelp24

PleaseHelp24

    Member

  • Member
  • PipPip
  • 28 posts
Please help me, I have been infected by a potentially new Malware called "Defense Center", claiming to be a anti-virus program, and asking me to pay for a full version etc. The program popup itself looks very similar to the screenshot of this "PC Protector" you posted.

I tried to follow your instructions with MalwareBytes installation, including installing in Safe Mode, and changing file name to "iexplore". However, once I ran the program, it froze after 7min13secs, I tried this 3 times, and each time it froze at the same mark.

In addition, after installing the MalwareBytes program, my Internet Explorer now pops up constantly, but I use FireFox, so I try to not let the IE load up. Seems the IE is trying to open up a file path to a "esentutl64.exe"

Meantime, when I restart my computer, I also get another popup, a Dos looking window that's blank, with the title "c:\Program Files\Apoint\Apntex.exe"

So looks like my computer is in a lot of trouble. Would much appreciate it if someone can help me out!

Many thanks in advance!
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#3
Rorschach112

Rorschach112

    Ralphie

  • Retired Staff
  • 47,710 posts
Please go to the malware forum and follow the instructions at the top....Especially the CLICK HERE.

That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty--and you may not be-- then post an OTListIt log in THAT forum.
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