problems with external hard drive
Started by
mingus03
, Jun 09 2010 10:53 PM
#1
Posted 09 June 2010 - 10:53 PM
#2
Posted 10 June 2010 - 11:11 AM
If it is still under warranty, they might fix it. If not, and the problem is with the connector, you can open the case (which would void the warranty) and put the disk into another case. You might be able to replace the connector, if you have a soldering iron and know how to do this.
This is one of the reasons why I prefer to buy the case separate from the disk. Often the interface in the enclosure dies or has problems and if it is under warranty, then you can't open it and they company will just replace the whole unit.
As a side note (for others who read this), when you have problems, you need to copy the data from the device to protect the data. Also, you should have more than one copy of important data.
This is one of the reasons why I prefer to buy the case separate from the disk. Often the interface in the enclosure dies or has problems and if it is under warranty, then you can't open it and they company will just replace the whole unit.
As a side note (for others who read this), when you have problems, you need to copy the data from the device to protect the data. Also, you should have more than one copy of important data.
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