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USB ports not working at all


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#1
lbeham

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Since this forum solved my desktop problem, I decided to ask for help with a different issue. I have a 2005 HP computer and I cannot get my USG Ports working. I have uninstalled and reinstalled them. I cannot use my USB mouse, cannot plug my camera card into the front of it and it will no longer play cd's. It hasn't worked for some time. They all used to work and I am just now getting around to ask what could be wrong. I try to update the driver, and it says I have the up-to-date drivers and they are working properly. Can anyone tell me where to start? Thank you in advance.


Windows XP Home Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
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#2
lbeham

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Doesn't anyone have any ideas on a fix?
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#3
rshaffer61

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Sorry you were missed. I'm not sure if this will help but please try the following and let me know.
Go to
Start and then to Run
Type in Chkdsk /r Note the space between k and /
Click Enter ...It will probably ask if you want to do this on the next reboot...click Y
If the window doesn't shutdown on its own then reboot the system manually. On reboot the system will start the chkdsk operation
This one will take longer then chkdsk /f

Note... there are 5 stages...
It may appear to hang at a certain percent for a hour or more or even back up and go over the same area...this is normal...
DO NOT SHUT YOUR COMPUTER DOWN WHILE CHKDSK IS RUNNING OR YOU CAN HAVE SEVERE PROBLEMS
This can take several hours to complete.
When completed it will boot the system back into windows.

Let me know if this fixes the problem
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#4
lbeham

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I ran this and then I tried putting a cd in, and it won't do anything.
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#5
phillpower2

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Did following the advice given by rshaffer61 resolve the USB issue!

and it says I have the up-to-date drivers and they are working properly.

This does not mean the device is working correctly;
One of these may help:
1. Uninstall the drive through Device Manager.
Restart computer. The drive will be automatically reinstalled.
or...
2. http://support.microsoft.com/kb/314060
Restart computer.
or...
3. Download, and run Restore Missing CD Drive patch
Double click on cdgone.zip to unzip it.
Right click on cdgone.reg, click Merge.
Accept registry merge.
Restart computer.
or...
4. Go to Device Manager, click a "+" sign next to IDE ATA/ATAPI Controllers.
You'll see two items:
- ATA Channel0 (or Primary Channel)
- ATA Channel1 (or Secondary Channel)
Right click on each of them, and click Uninstall. Confirm.
Restart Windows. They'll be automatically reinstalled.
Thanks to Broni for the above instructions.
If none of the above help please post back & we can look at other possibilities.
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#6
lbeham

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1. Uninstall the drive through Device Manager.

Question....Uninstall what drive?

I also tried #2...I ran a thing off the microsoft website to check for errors, it told me it detected some problems with my system but could not successfully apply all of the fixes, apparently the media in the CD/DVD drive is not readable.

3. Download, and run Restore Missing CD Drive patch
Double click on cdgone.zip to unzip it.
Right click on cdgone.reg, click Merge.
Accept registry merge.
Restart computer.

Question....Where do I find this to run?

4. Go to Device Manager, click a "+" sign next to IDE ATA/ATAPI Controllers.
You'll see two items:
- ATA Channel0 (or Primary Channel)
- ATA Channel1 (or Secondary Channel)

I looked in Device Manager, and I do not have this.
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#7
phillpower2

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1: Uninstall the CD Drive in Device Manager shutdown & then reboot
and let windows reinstall the drive
2: What CD was in the CD Drive
3: You can find Restore Missing CD Drive Patch here http://aumha.org/regfiles.php
4: We can come back to this option if NOs 1 & 3 do not work out for you.
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#8
lbeham

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1: Uninstall the CD Drive in Device Manager shutdown & then reboot
and let windows reinstall the drive
2: What CD was in the CD Drive
3: You can find Restore Missing CD Drive Patch here <a href="http://aumha.org/regfiles.php" target="_blank">http://aumha.org/reg...egfiles.php</a>
4: We can come back to this option if NOs 1 & 3 do not work out for you.


1. I uninstalled the cd drive in device man and shutdown and reboot
2. The cd was a music cd, but i have also tried a disc with pictures on it from walmart and it won't do anything when I insert it
3. I did that restore missisng cd drive patch, but when I right click on it, there is no merge

What do i do next?
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