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Windows XP audio problem


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#1
nunezbacalla

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i have 320GB of memory drive and i accidentally double the operating system, i want to get rid of that, another problem is that my computer has no audio i tried installing Realtek HD etc. but it didnt work, i tried to reformant my computer and installed the OS again but it didnt work there is still no audio, pls help me!!!! (sorry for the bad english ^_^)
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#2
nunezbacalla

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ANY HELP here???
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#3
rshaffer61

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Please do the following in the exact steps. Failure to do so could make the boot.ini damaged and cause unstable or unusable results with your system.:

Save a Backup Copy of Boot.ini

1. Click Start, click Run, type sysdm.cpl and then click OK.
2. Click on the Advanced tab, and then click Settings
3. In the Startup and Recovery area at the bottom click Settings.
4. Under System Startup click Edit. This opens the Boot.ini file in Notepad ready for editing.
5. In Notepad, click File on the Menu bar, and then click Save As.
6. First in here change the location in the top white drop down box to Desktop. Then in the file name change to Boot.old and save as Text Document(*.txt) and save it to your Desktop and then click Save



Please copy and paste all the lines from your Boot.ini file in your next reply.
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#4
nunezbacalla

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[boot loader]
timeout=30
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS.0="Microsoft Windows XP Professional" /noexecute=optin /fastdetect
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#5
rshaffer61

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Now did you save a copy of this before you move on to the next steps?

[boot loader]
timeout=30
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS.0="Microsoft Windows XP Professional" /noexecute=optin /fastdetect


Redo the steps in post 3 till you get down to line #4
Take out the two highlighted lines and then save the file.
Reboot and let me know how it works now.
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#6
rshaffer61

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Also for the audio problem try looking through this pinned topic HERE.
This may be able to help you with this issue.
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#7
nunezbacalla

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THANK YOU VERY MUCH, now I am working with a single OS in my computer .. YOU’RE GREAT !!
But I still have a problem with my Audio Device, please find me a solution..

my computer will always upon initialization asked for the audio device on high definition audio bus driver from my cd every time i opened up, but by the time i install it from the “Found New Hardware Wizard” which asks my cd (motherboard) it simply cannot read the driver i install - it cannot play the windows media player and displays this pop-up window "Windows Media Player cannot play the file because there is a problem with your sound device. There may not be a sound device installed on your computer, it may be use by another program, or it may not be functioning properly",
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#8
rshaffer61

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  • (for Windows XP users)
  • Please click Start and click Run
    (for Windows Vista and 7 users)
  • Please click Start and select the white text box.
  • Type: devmgmt.msc and hit Enter
  • Look for any entries with a Yellow Exclamation Mark or Red X's



To do a screenshot please have click on your Print Screen on your keyboard. It is normally the key above your number pad between the F12 key and the Scroll Lock key
Now go to Start and then to All Programs
Scroll to Accessories and then click on Paint
In the Empty White Area click and hold the CTRL key and then click the V
Go to the File option at the top and click on Save as
Save as file type JPEG and save it to your Desktop


Attach it to your next reply
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#9
nunezbacalla

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THIS IS THE PICture

Attached Thumbnails

  • untitled.JPG

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#10
nunezbacalla

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If you wish to see the real problem, we could connect at Windows Messenger through remote assistance, or you can download TEAMVIEWER 5 and i can inform you the details
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#11
rshaffer61

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Is this a name brand system or a custom build?
If custom build do you have a drivers disk for the motherboard?
If you don't then I need the motherboard make and model number.
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#12
nunezbacalla

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This a custom build, I do have the Mother Board Disk, i tried installing it for several times, but it never worked
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#13
nunezbacalla

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I tried your suggestion at the top but it never worked

Edited by nunezbacalla, 19 June 2010 - 05:10 AM.

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#14
nunezbacalla

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MOTHER BOARD:

Model : AMD690GM-M2
Chipset : ATI RS690/RS690M
Southbridge : ATI SB600
LPCIO : ETI

BIOS

Brand : Phoenix Technologies, LTD
Version : 6.00 PG
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#15
rshaffer61

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OK then lets make sure the audio is enabled in the bios.
Reboot the system and at the first post screen tap the Del key normally and it should get you into the BIOS
In there find either the Advanced, Onboard or Integrated Peripherals areas.
Using the keyboard arrow keys scroll down to the Audio entry and make sure it is Enabled and if not then look at the bottom of the screen it will tell you how to adjust or modify the values to Enable it.
When done make sure to click F10 to Save and Exit with the setting.
You will then be asked to click Y to Verify the Save and Exit
The system will now reboot with the new settings saved.
Let me know if this helps.
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