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Cannot install .exe files and programs


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#1
redstar10

redstar10

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Hello,

I have been having a lot of problems on my computer. Firstly a Google redirect virus. However the main issue right now is that I cannot install .exe files and programs. E.g. I tried to run SysRestorePoint program and then it says 'has encountered a problem and cannot open'.

Do you know what I need to do here?

Thanks,

Rahul


Here is my Hijack This Log File

Edited by Rorschach112, 11 June 2010 - 11:41 AM.
removed log

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#2
Rorschach112

Rorschach112

    Ralphie

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Please go to the malware forum and follow the instructions at the top....Especially the CLICK HERE.

That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty--and you may not be-- then post an OTListIt log in THAT forum.
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