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Removal instructions for AV Security Suite

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#1
Metallica

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Content is republished with permission from Malwarebytes.

What is AV Security Suite?

The Malwarebytes research team has determined that AV Security Suite is a fake anti-malware application. These so-called "rogues" use intentional false positives to convince users that their systems have been compromised. Then they try to sell you their software, claiming it will remove these threats. In extreme cases the false threats are actually the very trojans that advertise or even directly install the rogue. You are strongly advised to follow our removal instructions below.

How do I know if I am infected with AV Security Suite?

This is how the main screen of the rogue application looks:

Posted Image

You will find this icon in your taskbar:

Posted Image

And see these warnings:

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How did AV Security Suite get on my computer?

Rogue programs use different methods for spreading themselves. This particular one uses exploits on websites.

How do I remove AV Security Suite?

Our program Malwarebytes' Anti-Malware can detect and remove this rogue application.
  • Please download Malwarebytes' Anti-Malware to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • You may see the warnings posted above about an infected file. Simply click "Yes" on both to proceed.
  • At the end, be sure a check-mark is placed next to the following:

    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected. Reboot your computer if prompted.
  • When completed, a log will open in Notepad. The rogue application should now be gone.

Is there anything else I need to do to get rid of AV Security Suite?

  • No, Malwarebytes' Anti-Malware removes AV Security Suite completely.

How would the full version of Malwarebytes' Anti-Malware help protect me?

We hope our application has helped you eradicate this malicious software. If your current security solution let this infection through, you might please consider purchasing the FULL version of Malwarebytes' Anti-Malware for additional protection.

As you can see below the full version of Malwarebytes' Anti-Malware would have protected you against the AV Security Suite rogue. It would have warned you before the rogue could install itself, giving you a chance to stop it before it became too late.


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Technical details for experts

Signs in a HijackThis log:
C:\documents and settings\metallica\local settings\application data\khljel\bfclwp.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:1032
O4 - HKLM\..\Run: [drpiromschyxj] c:\documents and settings\metallica\local settings\application data\iwdevfm\ubdehq.exe
O4 - HKLM\..\Run: [nkjuwwav] c:\documents and settings\metallica\local settings\application data\khljel\bfclwp.exe
O4 - HKCU\..\Run: [drpiromschyxj] c:\documents and settings\metallica\local settings\application data\iwdevfm\ubdehq.exe
O4 - HKCU\..\Run: [nkjuwwav] c:\documents and settings\metallica\local settings\application data\khljel\bfclwp.exe

Note: the application-, folder- and file-name are random.

Alterations made by the installer:
File System
  ===============
	In the existing folder C:\Documents and Settings\{username}\Local Settings\Application Data
	  Adds the file syssvc.exe"="21:40 11/06/10 52736 bytes
	Adds the folder C:\Documents and Settings\{username}\Local Settings\Application Data\iwdevfm
	  Adds the file ubdehq.exe"="1"3:43 07/06/10 328816 bytes
	Adds the folder C:\Documents and Settings\{username}\Local Settings\Application Data\khljel
	  Adds the file bfclwp.exe"="1"3:43 07/06/10 328816 bytes

  Registry
  ===============
	[HKEY_LOCAL_MACHINE\SOFTWARE\avsoft]
	[HKEY_LOCAL_MACHINE\SOFTWARE\avsuite]
	[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
	  "drpiromschyxj"="'c:\documents and settings\metallica\local settings\application data\iwdevfm\ubdehq.exe'
	  "nkjuwwav"="'c:\documents and settings\metallica\local settings\application data\khljel\bfclwp.exe'
	[HKEY_CURRENT_USER\Software\avsoft]
	[HKEY_CURRENT_USER\Software\avsuite]
	  "ready"="1"
	  "id"="'57.3'"
	  "ooorjaas"="1"
	  "irprokwks"="1"
	  "oropbbsee"="1"
	  "otnnbektre"="1"
	  "otowjdseww"="1"
	  "kitiiwhaas"="1"
	  "oranerkka"="1"
	  "krtawefg"="1"
	  "otpeppggq"="1"
	  "krkmahejdk"="1"
	  "ienotas"="1"
	  "iqmcnoeqz"="1"
	  "ktknamwerr"="1"
	  "kkwknrbsggeg"="1"
	  "krujmmwlrra"="1"
	  "kuruhccdsdd"="1"
	  "rkaskssd"="1"
	  "dkekkrkska"="1"
	  "dkewiizkjdks"="1"
	  "krkdkdkee"="1"
	  "jrjakdsd"="1"
	  "seeukluba"="1"
	  "salrtybek"="1"
	  "jiklagka"="1"
	  "klopnidret"="1"
	  "tobykke"="1"
	  "jikglond"="1"
	  "tobmygers"="1"
	  "ronitfst"="1"
	  "iddqdops"="1"
	  "zibaglertz"="1"
	  "jungertab"="1"
	  "skaaanret"="1"
	  "aazalirt"="1"
	  "knkd"="1"
	 [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings]
	  "ProxyOverride"="'<local>'"
	  "ProxyServer"="'http=127.0.0.1:1032'"
	  "ProxyEnable"="1"
	[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
	  "drpiromschyxj"="'c:\documents and settings\metallica\local settings\application data\iwdevfm\ubdehq.exe'"
	  "nkjuwwav"="'c:\documents and settings\metallica\local settings\application data\khljel\bfclwp.exe'"

Malwarebytes' Anti-Malware log:
Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4189

Windows 5.1.2600 Service Pack 3
Internet Explorer 6.0.2900.5512

6/11/2010 9:50:09 PM
mbam-log-2010-06-11 (21-50-09).txt

Scan type: Quick scan
Objects scanned: 109692
Time elapsed: 3 minute(s), 7 second(s)

Memory Processes Infected: 1
Memory Modules Infected: 0
Registry Keys Infected: 4
Registry Values Infected: 4
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
C:\documents and settings\metallica\local settings\application data\khljel\bfclwp.exe (Rogue.AVSecuritySuite) -> Unloaded process successfully.

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\Software\avsoft (Trojan.Fraudpack) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\avsuite (Rogue.AntivirusSuite) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\avsoft (Trojan.Fraudpack) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\avsuite (Rogue.AntivirusSuite) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\nkjuwwav (Rogue.AVSecuritySuite) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\nkjuwwav (Rogue.AVSecuritySuite) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\drpiromschyxj (Rogue.AVSecuritySuite) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\drpiromschyxj (Rogue.AVSecuritySuite) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\documents and settings\metallica\local settings\application data\khljel\bfclwp.exe (Rogue.AVSecuritySuite) -> Quarantined and deleted successfully.
c:\documents and settings\metallica\local settings\application data\iwdevfm\ubdehq.exe (Rogue.AVSecuritySuite) -> Quarantined and deleted successfully.

As mentioned before the full version of Malwarebytes' Anti-Malware could have protected your computer against this threat.
We use different ways of protecting your computer(s):
  • Dynamically Blocks Malware Sites & Servers
  • Malware Execution Prevention
Save yourself the hassle and get protected.
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#2
adarsh.saheba

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I have AV Security Suite, but I can't access the internet to download malwarebytes, nor can I run any programs or applications on my computer. If I open my internet browser, it tells me "Internet Explorer Warning. Server has refused the connection due to viral activity from your computer."

HELP please!!!
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#3
Metallica

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I have AV Security Suite, but I can't access the internet to download malwarebytes, nor can I run any programs or applications on my computer. If I open my internet browser, it tells me "Internet Explorer Warning. Server has refused the connection due to viral activity from your computer."

HELP please!!!


Please start your quest here:
http://www.geekstogo...uide-t2852.html

Transfer the files you need by other means.
USB stick, CD, DVD etc.
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#4
FidelGonzales

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I have AV Security Suite, but I can't access the internet to download malwarebytes, nor can I run any programs or applications on my computer. If I open my internet browser, it tells me "Internet Explorer Warning. Server has refused the connection due to viral activity from your computer."

HELP please!!!

If you can start Malwarebytes immediately upon startup, prior to AV Security Suite startup, you should not have a problem. Generally, whatever programs attempt to startup after AV Security Suite starts up is unable to do so, as AVSS generally disables this capability.
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#5
omegjs

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Hello, I was able to download the software, update it, run the scan, and clicked on the button to remove then restarted. It however did not remove the virus. What would be my next step? Thank you very much.
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#6
Metallica

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If the instructions above did not work for you, then there may be more then just this infection.

Follow the instructions here:
http://www.geekstogo...cleaning-guide/
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#7
omegjs

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Thank you for your help. Following those directions helped. It seems getting rid of the temp files did the trick, but I did follow through the instructions through the running of Malwarebytes' Anti-Malware. I know am having the problem of my internet browsers not loading pages. Internet is connecting but isn't let me actually get to any sights. I did get Firefox to work by changing the connection settings to No Proxy, but that only worked for Firefox. Again thank you for helping me. I really appreciate it and Geeks To Go. :) Jennifer
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#8
omegjs

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I changed the proxy settings on IE and Chrome already looked like it should. Now all of the sudden everything is working as should be. *shrug* Thank you for everything!
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#9
Metallica

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You're welcome, but you should get your logs checked if there is any doubt left about whether the computer is clean.
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#10
omegjs

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Do you mean the log that was created from the Malwarebytes' Anti-Malware? Can I post it here or open a new topic? Thanks for the tip.
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#11
Metallica

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The MBAM, GMER and OTL logs as asked here:
http://www.geekstogo...cleaning-guide/
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#12
omegjs

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removed logs.

You need to post them in the Virus Removal forum, not here.

Edited by Rorschach112, 13 August 2010 - 09:47 AM.

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