[6stringer]

I think it was 3 steps.

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ok then it sounds like you did chkdsk /f instead of chkdsk /r
Go to
Start and then to Run
Type in Chkdsk /r Note the space between k and /
Click Enter ...It will probably ask if you want to do this on the next reboot...click Y
If the window doesn't shutdown on its own then reboot the system manually. On reboot the system will start the chkdsk operation
This one will take longer then chkdsk /f

Note... there are 5 stages...
It may appear to hang at a certain percent for a hour or more or even back up and go over the same area...this is normal...
DO NOT SHUT YOUR COMPUTER DOWN WHILE CHKDSK IS RUNNING OR YOU CAN HAVE SEVERE PROBLEMS
This can take several hours to complete.
When completed it will boot the system back into windows.

Let me know if this fixes the problem

[rshaffer61]

ok then it sounds like you did chkdsk /f instead of chkdsk /r
Go to
Start and then to Run
Type in Chkdsk /r Note the space between k and /
Click Enter ...It will probably ask if you want to do this on the next reboot...click Y
If the window doesn't shutdown on its own then reboot the system manually. On reboot the system will start the chkdsk operation
This one will take longer then chkdsk /f

Note... there are 5 stages...
It may appear to hang at a certain percent for a hour or more or even back up and go over the same area...this is normal...
DO NOT SHUT YOUR COMPUTER DOWN WHILE CHKDSK IS RUNNING OR YOU CAN HAVE SEVERE PROBLEMS
This can take several hours to complete.
When completed it will boot the system back into windows.

Let me know if this fixes the problem

[6stringer]

OK,I realized what went wrong. Instead of using the "enter" key like you told me I clicked on the "OK" button in the box that popped up instead and the scan would not start. I went back and re traced my steps and made sure to follow the instructions to the letter and the scan took approx 5 hours to complete before the pc rebooted into Windows.

What should I be looking for? Improved performance,speed? I'm not clear as to the purpose of the chkdsk /r. Since it is now so late I will check back tomorrow afternoon.
Thanks again!

[rshaffer61]

Anything that shows a improvement at this point.
Let's try another way of checking the startup items and see what we find.
Lets see what you have in your startup

Please click on
Start and then to Run
Type in msconfig and press Enter
Now click on Startups
Then uncheck everything and restart.
IMPORTANT! In case of laptop, make sure, you do NOT disable any keyboard, or touchpad entries.
If system boots correctly and is running smoothly and faster then we have a startup problem
Try going back into msconfig and check one item and reboot
Keep doing that till you have found the problem or all are finally checked.
Post back with the results

[rshaffer61]

To turn off indexing:

1. Open up "My Computer."
2. Right-click on your hard drive (usually "C:") and choose "Properties."
3. Uncheck the box at the bottom that reads "Allow Indexing Service to..."
4. Click OK, and files will be removed from memory. This removal may take a few minutes to complete.
Let me know if this speeds things up more.

[6stringer]

To turn off indexing:

1. Open up "My Computer."
2. Right-click on your hard drive (usually "C:") and choose "Properties."
3. Uncheck the box at the bottom that reads "Allow Indexing Service to..."
4. Click OK, and files will be removed from memory. This removal may take a few minutes to complete.
Let me know if this speeds things up more.

Turned off Indexing but have not had time to run through the Startup procedures.I don't notice any difference at this point.

Check that. After using it awhile I am seeing a small increase in how fast the computer is opening files compared to yesterday.One in particular(excel file)opened very quickly compared to how it has been opening.

Edited by 6stringer, 16 June 2010 - 03:31 PM.

[6stringer]

PC seems to be running much faster and smoother.It's opening different programs faster as well. Thanks for all the adice/instructions. I learned a lot!

[rshaffer61]

This is great to hear!!!!
Are you happy with everything now or is there more you would like to work on?

[6stringer]

I'm satisfied for now!
For the next two weeks I will be computerless as it's vacation time and I won't be back online until the 1st of July. Looking forward to some serious R&R at the beach!
Thanks again!

[rshaffer61]

Congratulations. for a successful resolution for your issue.

You are very welcome. I'm glad we could help and please let us know how everything works out for you.
If there is anything else we can do to help please feel free to ask. I appreciate that you allowed me to assist you with your issue and for your patience.
Thank you for choosing GeeksToGo for help.
This topic will remain open so when you get back let us know how everything is workign or if any further assistance is needed. Have fun on your vacation.