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Need help with Damaged Hard Drive


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#1
Famoustar

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I unfortunately found out the hard way that hard drives seem to fail for no reason. I had a seagate barracuda 1tb and about 800 gb of it was used. The thing is, I'm not entirely sure if it's actually fried. I first stumbled upon it when I turned on my computer and it said insert boot drive. But tl;dr that.

These are the things that I've noticed about it:
It makes a clicking sound when I start up the computer
When it's plugged in, the motherboard screen is up for ~2 minutes before going to "Insert Boot device"
When it's not plugged in, the motherboard screen goes immediately to "Insert Boot Device"
It's not recognized by BIOS, even when I connect it to other sata ports

I haven't yet been able to get another computer to try it on that. If it doesn't work there, I guess it is broken. That's okay, but I have some information that I need on there

Bare with me here, I'm not very good with hardware. I heard that you could get a clean harddrive and slave the other one to extract information off it? Would it work if, considering I have the warrenty for the harddrive, I bought an external harddrive, installed an OS on it, and extracted the information, then returned it for a new one and put it back, and cleaned the external and sent it back?

On that note, would Seagate care if I had copyrighted material on my harddrive? What do they do with returned harddrives?

Thanks in advance. Please lmk if there are any other options to fixing this problem. I have heard of people swapping out parts of the damaged hard drive with a new one to repair it.
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#2
wannabe1

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Hello Famoustar...

Seagate released a boatload of bad 1TB and 1.5TB hard drives a while back. There was a firmware update available for the drives that was effective if applied before the drive failed. Once the drive fails, there's not a lot you can do but replace the drive.

That being said, Seagate did offer to recover the data on failed drives. Whether or not this offer is still in effect, I do not know.

More Information Here

wannabe1
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#3
Famoustar

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Seems like a lot of those were dead in 3 months, but I bought mine a year ago, so I don't know if they'd still offer it to me. I'll try calling tomorrow, thanks for the heads up

Any info on recovering data through slave/other means if that doesn't work? And if they'll care if copyrighted material is on my harddrive when I return it?
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