Hello,
Update Adobe ReaderEarlier versions of Adobe Reader have known security flaws so it is recommended that you update your copy
- Go to Start > Control Panel > Add/Remove Programs
- Remove ALL instances of Adobe Reader
- Re-boot your computer as required.
- Once ALL versions of Adobe Reader have been uninstalled, visit: <<here>> and download the latest version of Adobe Reader
Alternative Option: after uninstalling Adobe Reader, you could try installing Foxit Reader from
>here< Foxit Reader has fewer add-ons therefore loads more quickly.
NEXT:Java OutdatedYour Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system. Please follow these steps to remove older version Java components and update:
- Download the latest version of Java Runtime Environment (JRE) Version 6 and save it to your desktop.
- Look for "JDK 6 Update 20 (JDK or JRE)".
- Click the "Download JRE" button to the right.
- Select your Platform: "Windows".
- Select your Language: "Multi-language".
- Read the License Agreement, and then check the box that says: "Accept License Agreement".
- Click Continue and the page will refresh.
- Under Required Files, check the box for Windows Offline Installation, click the link below it and save the file to your desktop.
- Close any programs you may have running - especially your web browser.
Go to Start > Settings > Control Panel, double-click on
Add/Remove Programs and remove
all older versions of Java.
- Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
- Click the Remove or Change/Remove button and follow the onscreen instructions for the Java uninstaller.
- Repeat as many times as necessary to remove each Java versions.
- Reboot your computer once all Java components are removed.
- Then from your desktop double-click on jre-6u20-windows-i586.exe to install the newest version.
- If using Windows Vista and the installer refuses to launch due to insufficient user permissions, then Run As Administrator.
- When the Java Setup - Welcome window opens, click the Install > button.
- If offered to install a Toolbar, just uncheck the box before continuing unless you want it.
-- Starting with Java 6u10, the uninstaller incorporated in each new release uses Enhanced Auto update to automatically remove the previous version when updating to a later update release. It will not remove older versions, so they will need to be removed manually.
-- Java is updated frequently. If you want to be automatically notified of future updates, just turn on the Java Automatic Update feature and you will not have to remember to update when Java releases a new version.Note:
The
Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications.
To
disable the JQS service if you don't want to use it, go to Start > Control Panel > Java > Advanced > Miscellaneous and
uncheck the box for
Java Quick Starter.
Click Ok and reboot your computer.
NEXTClean Java Cache & Temporary Files- After the install is complete, go into the Control Panel (using Classic View) and double-click the Java Icon. (looks like a coffee cup)
- On the General tab, under Temporary Internet Files, click the Settings button.
- Next, click on the Delete Files button
- There are two options in the window to clear the cache - Leave BOTH CheckedApplications and AppletsTrace and Log Files
- Click OK on Delete Temporary Files Window
Note: This deletes ALL the Downloaded Applications and Applets from the CACHE. - Click OK to leave the Temporary Files Window
- Click OK to leave the Java Control Panel.
NEXT:Please download
JavaRa and unzip it to your desktop.
***Please close any instances of Internet Explorer before continuing!***- Double-click on JavaRa.exe to start the program.
- From the drop-down menu, choose English and click on Select.
- JavaRa will open; click on Remove Older Versions to remove the older versions of Java installed on your computer.
- Click Yes when prompted. When JavaRa is done, a notice will appear that a logfile has been produced. Click OK.
- A logfile will pop up. Please save it to a convenient location and post it in your next reply.