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Registry or hardware?


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#1
strikermed

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Ok, so I recently had a thunderstorm. My computer is plugged into surge protectors (hopefully did the trick), and we had power go out. Actually my breaker for my room had to be reset after the power went out. I booted up and my computer started like normal, but when I tried to play a game (battle field bad company 2, and Half life 2) both began to give me artifacts, and then shortly after crashed (this is right after loading into the game). The eorror on the blue screen of death read Bad Pool Header (couldn't read much more due to it automatically restarting after clearing memory). There was also another error that came up after it attempted to restart saying it failed to reset graphics drivers and once again attempted to restart. I shut down the machine, unplugged it to see if it needed a full power cycle, and started it up again. Once again it failed.

I ruled out a hardware problem due to it only occuring when I load a game. I can have the GUI in windows up for hours and nothing happens.

If it is a registry problem does anyone know of any free program (not trials) that could fix my problem, or potential other fixes like possibly using the windows 7 disK?



Minor note: I attempted to update the drivers for my video card after this all happened and the installer stops working.
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#2
Broni

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    Kraków my love :)

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Download BlueScreenView (in Zip file)
No installation required.
Unzip downloaded file and double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.
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#3
strikermed

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==================================================
Dump File : 061510-19437-01.dmp
Crash Time : 6/15/2010 10:42:45 PM
Bug Check String :
Bug Check Code : 0x00000116
Parameter 1 : fffffa80`06e89010
Parameter 2 : fffff880`04668ef0
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000002
Caused By Driver : dxgkrnl.sys
Caused By Address : dxgkrnl.sys+5cef8
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\061510-19437-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 061510-19484-01.dmp
Crash Time : 6/15/2010 10:40:16 PM
Bug Check String :
Bug Check Code : 0x00000116
Parameter 1 : fffffa80`070ed010
Parameter 2 : fffff880`04840ef0
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000002
Caused By Driver : dxgkrnl.sys
Caused By Address : dxgkrnl.sys+5cef8
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\061510-19484-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 061510-23431-01.dmp
Crash Time : 6/15/2010 10:38:59 PM
Bug Check String : BAD_POOL_HEADER
Bug Check Code : 0x00000019
Parameter 1 : 00000000`00000003
Parameter 2 : fffffa80`039608d0
Parameter 3 : 00000000`00000000
Parameter 4 : fffffa80`039608d0
Caused By Driver : fltmgr.sys
Caused By Address : fltmgr.sys+1b52
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\061510-23431-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 061510-23540-01.dmp
Crash Time : 6/15/2010 10:22:18 PM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff800`0335d3cb
Parameter 3 : fffff880`03cc6858
Parameter 4 : fffff880`03cc60c0
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+30e3cb
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16539 (win7_gdr.100226-1909)
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\061510-23540-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
==================================================
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#4
Broni

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It looks like it may be video card issue.
It may be damaged, that's why you have a problem with driver installation.
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#5
strikermed

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It's strange.... I went and played bfbc2 for about 30 min and had no problem. I even increased the texture settings to high. I wonder if changing the settings caused it to rewrite some code somewhere to correct the error... I'm not sure... I'm just happy that it kinda fixed itself... I'll keep you all posted if I get more blue screen crashes.
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#6
Broni

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Sounds like a plan :)
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