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I can't open any exe files


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#1
Staceyvee

Staceyvee

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The computer got infected with what seemed like a ton of viruses. This is my husband's computer and my daughter messed it up somehow (she's not supposed to be on it). It looks like his antivirus ran out. I downloaded Malwarebytes Antimalware, and Superantispyware, and ran scans. The Malwarebytes got shutdown, and I paused the Superantispyware and got rid of everything it had found so far. The computer won't open anything now, but the virus warning pop-ups have stopped.
It is running Windows XP.
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#2
dsenette

dsenette

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Please read the Malware/Spyware cleaning guide here follow the instructions at the top....

That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty (and you may not be) then post an OTL log in THE MALWARE FORUM forum.
(Posting OTL logs or ANY other logs requested in the malware/spyware cleaning guide in any other forum other than the malware forum is forbidden. If you post any of these logs in any other forum, it will be removed and it will take you longer to get help, so please make sure you only post logs in the malware forum)

If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread..
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