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BSOD on tcpip.sys, minidump included


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#1
megrez

megrez

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Hi.
im asking for help.
i'm having a BSOD once a day, i try to read minidump with Dumpchk.exe but i dont found the cause of the crash.
i attach the dump to this post.

Thanks a lot and sorry about my english.

Attached Files


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#2
Macboatmaster

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That file will not open.
Is there a STOP message with Error code.
Does the BDOD ocur after any particular programme is opened or application OR is it a random event.
Does it blue screen in Safe Mode.
Have you run chkdsk.
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#3
megrez

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we installed yesterday another program to see the crash an it send to us the next

On Fri 18/06/2010 8:26:04 your computer crashed
This was likely caused by the following module: aswtdi.sys
Bugcheck code: 0x1000007E (0xC0000005, 0xB6FB8448, 0xB96D3A88, 0xB96D3784)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
Dump file: C:\WINDOWS\Minidump\Mini061810-01.dmp
file path: C:\WINDOWS\system32\drivers\aswtdi.sys
product: avast! Antivirus System
company: ALWIL Software
description: avast! TDI Filter Driver

i will try to change my antivirus program an see if it happens again.

Thanks a lot about your response.
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#4
123Runner

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UN install Avast and then re-install it to see if it clears up.
Or try Avira antivirus.
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#5
rshaffer61

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Download BlueScreenView
No installation required.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

Thanks to Broni for the instructions and program
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