Edited by mboy12, 20 June 2010 - 11:08 AM.
Posted 19 June 2010 - 06:38 PM
Posted 20 June 2010 - 07:26 PM
when i try the add new hardware wizard for a hid keyboard it gives me the following response --Windows cannot load the device driver for this hardware because a previous instance of the device driver is still in memory. (Code 38)
Edited by mboy12, 20 June 2010 - 07:39 PM.
Posted 20 June 2010 - 08:47 PM
Posted 21 June 2010 - 09:13 AM
steps to do this:
1. Remove the plug in the receiver to USB port
2. Press and hold the connect button for 10secs on the receiver to reset
3. Upon reset reconnect the receiver and the mouse
Or this from a manufacturers help guide:
1.Remove the batteries
2.Type for about 30 seconds to clear the capacitor
3.Insert fresh batteries if you have some (if only to discount the originals)
Once this has been done try reconnecting the keyboard.
BTW has your keyboard got a reset button on the bottom as well!
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