What usually happens is the malware sets up a proxy on your computer. Then it forces IE or Firefox to send all traffic going to the internet to the proxy. Since it's a malware proxy it picks and chooses what goes to the internet and keeps you from going to certain anti-malware sites and perhaps sends copies of interesting traffic like passwords and credit cards to another address for harvesting. MBAM or your anti-malware software knows the proxy software is malware so removes it but doesn't realize that it's also a proxy so doesn't change the proxy settings on IE and FF. So now IE or Firefox still sends traffic to the proxy but there is no proxy so it doesn't go anywhere and you have lost connectivity to the internet.
To fix it:
In IE, Tools, Internet Options, Connections, LAN Settings, then uncheck all boxes and OK. Close IE and restart IE.
In FireFox, Tools, Options, Advanced, Settings, check No Proxy then OK. Close Firefox and restart Firefox.
In Chrome, Wrench, Options, Under the Hood, Change Proxy Settings, uncheck all boxes, OK.
Any better? If so follow the guidelines in the top post of the Malware Removal forum http://www.geekstogo...uide-t2852.html
and post your logs. If not
Start, (All) Programs, Accessories , Command Prompt. Type with an Enter after each line in the code box.
(It will scan your critical system and attempt to fix any that are wrong. If it asks for a CD and you don't have it or it doesn't like yours just say SKIP)
netsh winsock reset catalog
netsh int ip reset reset.log
(I use two spaces in the code box to show you where one space goes)
IF it still doesn't work then open a command prompt again and type:
What IP address do you get? What DNS server? Does it give you an error message?