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Win 7, Frequent power-offs no hardware/software added when it began


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KaiWalk

KaiWalk

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Hi all,

I'm new here and not especially technical. Please bear with me if my descriptions are less than perfect.

New (refurbished) Acer Aspire 7736Z. First week I deleted loads of crapware and added a few dozen new programs, files etc. with no problems. I got the computer to where I wanted it, as far as browser, media player, office files being correct and it worked flawlessly for a week. Then it started shutting down for without warning. No blue screen, no hard hang, just black screen and a restart going to the "windows did not shut down correctly, please choose boot method, safe-mode....." screen.

It seems to happen less frequently if its operating on battery power, but it will still happen.

I googled the problem but it seems that W7's random shutdown issue is common and has many, many causes and after checking 8-10 pages of results, I couldn't find any solved problems for release build new W7 computers.

Pls advise,

Thx

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 6/20/2010 8:37:54 AM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: Kai-PC
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.micro.../events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2010-06-20T13:37:54.660412500Z" />
<EventRecordID>11626</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Kai-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>Critical 6/20/2010 8:37:54 AM Kernel-Power 41 (63)
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