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HELP! Windows Xp Hangs for 20-30mins after login


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#1
SHabtemariam

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I work in an office with around 80 computers and all of a sudden last week most of the computers started having this issue where after they logged in only the background would load and no icons, taskbar or windows would appear until 20-30mins later. Ive tried booting in safemode and still the same result. Also tried running a chkdsk and that didn't help either. Currently nobody is restarting there computers as they are afread this will happen to them.

PC specs for our computers:
IBM thinkcentre
Intel P4
3.0Ghz
Windows Xp SP3

On a couple machines i can actually get the taskmanager open during the 20-30mins hang after the login, cant manually start any tasks but i was able to run hijackthis and ill attach the log i got.

If anyone has any clue on what this problem could be i would be glad to hear it since ive been stuggling with it all last week!!!!
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#2
diabillic

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Domain?
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#3
rshaffer61

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Has the IT department looked into it yet?
With 80 systems they should be diagnosing the issue.
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#4
SHabtemariam

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We are not part of a Domain so that isn't case.
Also, i am part of the IT Dept :s . The rest of the department and i are stumped on this one!
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#5
diabillic

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You have 80 machines and no domain? Interesting.

And you are saying they all started doing the same thing around the same time?
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#6
SHabtemariam

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Not every machine is having the problem. I would say around 20-30 of them are.
I cannot find the similarities between the problematic pcs.

Ive checked if the pcs were up to date and they are.
Ive looked on a few other forums and some people say it could be trying to connect to network drives during the hang, so i disabled all network drives and still the same result. I even tried booting with not network cable plugged in, that didn't solve it either...
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#7
rshaffer61

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Do all systems have access to the internet and share files between each other?
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#8
SHabtemariam

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Yes all systems have access to the interent but they do not do direct file sharing with one another.
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#9
rshaffer61

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If not direct then is there a server that files are shared from?
I ask because it seems the systems that are having the issue may be infected which would be from a file that they all have had contact with with or shared between them.
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#10
SHabtemariam

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Yes we do have server based file shares.
I haven't ruled out that the problem originated from an infected file but im leaning towards different possibilites because there really isn't any single file that is shared with everyone. The file shares are mostly used just as storage and are rarely access by all users. Also ,we do have Anti-virus software on each pc that is current and up to date, so i find it hard to believe a virus this bad got through.
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#11
rshaffer61

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Without checking each system I would take one that is still bootable and is having a issue and I suggest you go to the Malware Removal and Spyware Removal Forum and run all the steps located in the
START HERE. These self-help tools will help you clean up 70% of problems on your own.
If you are still having problems after doing the steps, then please post the reguested logs in THAT forum.
If you are unable to run any of the tools then start a new topic in the malware forum and put this in the subject line...I am unable to run any malware tools

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).

Add a link to this topic so that malware tech can see what steps have been taken here
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