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wireless connection


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#1
mrvince

mrvince

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First, I have done nothing new to my computer. Laptop was working fine on wireless connectivity, and then suddenly will not go online. Signal strength is excellent but will not connect to any website. Get message: problem loading page. Have tried firefox, explorer, and netscape. Same results. Works great with Ethernet cable. Have gone back in time to see if maybe I did something. same results. have renewed ip address, reinstalled router (d-link) same results. Any ideas.mrvince
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#2
3quilibrium

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mrvince,

Please provide the following information:

  • Make and model of your wireless router
  • Your ISP
  • Make and model of your modem
  • Operating system running on your laptop

Edited by 3quilibrium, 23 June 2010 - 06:39 AM.

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#3
mrvince

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3q, d-link dir-615, verizon dsl,westell 6100, win xp sp3. below is more info on computer. mrvince

Microsoft Windows XP [Version 5.1.2600]
© Copyright 1985-2001 Microsoft Corp.
C:\Documents and Settings\vincent>ipconfig/all
Windows IP Configuration
Host Name . . . . . . . . . . . . : vinnie1
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Wireless Network Connection:
Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Intel® PRO/Wireless 2200BG Network
Connection
Physical Address. . . . . . . . . : 00-12-F0-92-82-AB
Ethernet adapter Local Area Connection:
Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Marvell Yukon 88E8036 PCI-E Fast Eth
ernet Controller
Physical Address. . . . . . . . . : 00-0F-B0-88-FF-B6
Ethernet adapter Local Area Connection 8:
Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : PlayLinc Adapter
Physical Address. . . . . . . . . : 7A-77-00-00-00-01
Ethernet adapter Local Area Connection 5:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Belkin Direct Connect Network Adapter
Physical Address. . . . . . . . . : 00-50-0C-00-94-5F
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 192.168.100.101
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . :
C:\Documents and Settings\vincent burgio>
Device manager: no yellow x
1394 net adapter
Belkin direct connect network adapter
Intel® prowireless 2200b6 network connection
Marvel yukon 88e8036 pci-e fast Ethernet controller
Playlinc adapter
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#4
3quilibrium

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mrvince,

Let's try a couple of troubleshooting steps here.

We'll verify that your wireless adapter is set to pull DHCP, and not set to a static address. Please follow my instructions below:
  • Navigate to Start > Control Panel > Network Connections
  • Look for Wireless Network Connection.
  • Highlight this connection and then right click, choose Properties from the menu that appears.
  • In the General tab, highlight the Internet Protocol (TCP/IP) item, and click Properties. This opens the Internet Protocol (TCP/IP) Properties window.
  • Make sure that these options are checked:
  • Obtain an IP address automatically
  • Obtain DNS server address automatically

Let's also delete your wireless profile and then connect to your wireless network as if you were connecting for the first time. Please make sure to have your wireless security key available so you may access your wireless network once again.

Please follow steps 1-3 from the previous instructions above.
  • Instead of the General tab, choose the Wireless networks tab.
  • Look for the name of your current wireless connection and then highlight it.
  • Click on the Remove button to delete this wireless profile.

Now connect to your wireless network, entering your wireless security key (if any), and then let me know the results. Also if you could do an ipconfig /all in command prompt and post a screenshot that would be great. Also see if you can ping a website when you're connected to your wireless network.

Edited by 3quilibrium, 25 June 2010 - 06:43 AM.

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#5
mrvince

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to 3q-I don’t know what I did but it is now working. I reinstalled the router ran cc cleaner and reg mechanic and it works. I don’t know why it stopped working or why it got fixed. But a big thank you for the time and effort you put in trying to solve the problem. mrvince
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#6
3quilibrium

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mrvince,

Glad to hear your issue has been resolved :). Sometimes technology breaks itself if the strangest of ways, and also magically fixes itself in the strangest of ways.

Edited by 3quilibrium, 28 June 2010 - 06:55 AM.

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