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windows vista 64 bit bsod (laptop)


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#1
nfeav

nfeav

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a while ago i got a bsod with the message IRQL_NOT_LESS_OR_EQUAL

i rebooted and there was no issue so i thought nothing of it

but then i started geting the error whenever i booted my laptop

and now i cannot boot without going into safe mode first

help?

*** stop: 0x0000000A (0x00000001FFEF0076, 0x000000000000000C, 0x0000000000000000, 0xFFFFF8000226FD19)


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 4105

Additional information about the problem:
BCCode: a
BCP1: 00000001FFEF0076
BCP2: 000000000000000C
BCP3: 0000000000000000
BCP4: FFFFF8000226FD19
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1

Edited by nfeav, 22 June 2010 - 05:03 PM.

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#2
Broni

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Download BlueScreenView (in Zip file)
No installation required.
Unzip downloaded file and double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.
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#3
nfeav

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thanks for your help,


==================================================
Dump File : Mini062210-03.dmp
Crash Time : 22/06/2010 3:57:12 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 00000001`ffef0076
Parameter 2 : 00000000`0000000c
Parameter 3 : 00000000`00000000
Parameter 4 : fffff800`0226fd19
Caused By Driver : PCIIDEX.SYS
Caused By Address : PCIIDEX.SYS+8bb75f0
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\Mini062210-03.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini062210-02.dmp
Crash Time : 22/06/2010 3:38:01 PM
Bug Check String : IRQL_GT_ZERO_AT_SYSTEM_SERVICE
Bug Check Code : 0x0000004a
Parameter 1 : 00000000`775b6e1a
Parameter 2 : 00000000`0000000c
Parameter 3 : 00000000`00000000
Parameter 4 : fffffa60`19689ca0
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+5a4d0
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\Mini062210-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini062210-01.dmp
Crash Time : 22/06/2010 1:24:36 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 00000000`00000000
Parameter 2 : 00000000`0000000c
Parameter 3 : 00000000`00000001
Parameter 4 : fffff800`022acf18
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+5a4d0
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\Mini062210-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini062110-03.dmp
Crash Time : 21/06/2010 10:59:54 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 00000000`0000002a
Parameter 2 : 00000000`0000000c
Parameter 3 : 00000000`00000000
Parameter 4 : fffff800`02260d07
Caused By Driver : PCIIDEX.SYS
Caused By Address : PCIIDEX.SYS+7f52f20
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\Mini062110-03.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini062110-02.dmp
Crash Time : 21/06/2010 10:57:18 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 00000000`00000080
Parameter 2 : 00000000`0000000c
Parameter 3 : 00000000`00000001
Parameter 4 : fffff800`022aaefd
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+5a4d0
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\Mini062110-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini062110-01.dmp
Crash Time : 21/06/2010 10:54:56 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 00000003`0000002a
Parameter 2 : 00000000`0000000c
Parameter 3 : 00000000`00000000
Parameter 4 : fffff800`022aad07
Caused By Driver : PCIIDEX.SYS
Caused By Address : PCIIDEX.SYS+6209ab0
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\Mini062110-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini062010-01.dmp
Crash Time : 20/06/2010 10:21:35 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 00000000`0000002a
Parameter 2 : 00000000`0000000c
Parameter 3 : 00000000`00000000
Parameter 4 : fffff800`02269d07
Caused By Driver : PCIIDEX.SYS
Caused By Address : PCIIDEX.SYS+47e52d0
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\Mini062010-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini061710-02.dmp
Crash Time : 17/06/2010 9:34:40 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 00000000`0000002a
Parameter 2 : 00000000`0000000c
Parameter 3 : 00000000`00000000
Parameter 4 : fffff800`022bfd07
Caused By Driver : PCIIDEX.SYS
Caused By Address : PCIIDEX.SYS+3d45970
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\Mini061710-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini061710-01.dmp
Crash Time : 17/06/2010 5:56:54 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 00000001`ffef0076
Parameter 2 : 00000000`0000000c
Parameter 3 : 00000000`00000000
Parameter 4 : fffff800`02273d19
Caused By Driver : PCIIDEX.SYS
Caused By Address : PCIIDEX.SYS+6215390
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\Mini061710-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini061410-01.dmp
Crash Time : 14/06/2010 11:59:55 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 00000000`0000002a
Parameter 2 : 00000000`0000000c
Parameter 3 : 00000000`00000000
Parameter 4 : fffff800`022b2d07
Caused By Driver : disk.sys
Caused By Address : disk.sys+80d24f0
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\Mini061410-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini061010-01.dmp
Crash Time : 10/06/2010 6:28:11 PM
Bug Check String : IRQL_GT_ZERO_AT_SYSTEM_SERVICE
Bug Check Code : 0x0000004a
Parameter 1 : 00000000`77346e1a
Parameter 2 : 00000000`0000000c
Parameter 3 : 00000000`00000000
Parameter 4 : fffffa60`16576ca0
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+5a4d0
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\Mini061010-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini060210-02.dmp
Crash Time : 02/06/2010 10:40:45 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 00000000`0000002a
Parameter 2 : 00000000`0000000c
Parameter 3 : 00000000`00000000
Parameter 4 : fffff800`01e6bd07
Caused By Driver : PCIIDEX.SYS
Caused By Address : PCIIDEX.SYS+61e3520
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\Mini060210-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini060210-01.dmp
Crash Time : 02/06/2010 10:47:01 AM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 00000000`0000006a
Parameter 2 : 00000000`0000000c
Parameter 3 : 00000000`00000000
Parameter 4 : fffff800`01ebebb1
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+5a4d0
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\Mini060210-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini060110-01.dmp
Crash Time : 01/06/2010 8:41:02 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 00000000`0000002a
Parameter 2 : 00000000`0000000c
Parameter 3 : 00000000`00000000
Parameter 4 : fffff800`01e73d07
Caused By Driver : PCIIDEX.SYS
Caused By Address : PCIIDEX.SYS+3ba7050
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\Mini060110-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini053010-01.dmp
Crash Time : 30/05/2010 12:27:35 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 00000000`0000002a
Parameter 2 : 00000000`0000000c
Parameter 3 : 00000000`00000000
Parameter 4 : fffff800`01eb9d07
Caused By Driver : disk.sys
Caused By Address : disk.sys+6fe4790
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\Mini053010-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini052710-02.dmp
Crash Time : 27/05/2010 11:08:31 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 00000001`ffef0076
Parameter 2 : 00000000`0000000c
Parameter 3 : 00000000`00000000
Parameter 4 : fffff800`01ebcd19
Caused By Driver : CLASSPNP.SYS
Caused By Address : CLASSPNP.SYS+6eaca60
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\Mini052710-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini052710-01.dmp
Crash Time : 27/05/2010 4:08:14 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 00000001`ffef0076
Parameter 2 : 00000000`0000000c
Parameter 3 : 00000000`00000000
Parameter 4 : fffff800`01eaed19
Caused By Driver : disk.sys
Caused By Address : disk.sys+74d6f20
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\Mini052710-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================
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#4
Broni

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Do you have any external devices connected to your laptop?

Also...

Go Start>Run ("Start Search" in Vista/7), type in:
sfc /scannow
Click OK (hold CTRL, and SHIFT, hit Enter in Vista/7).
Have Windows CD/DVD handy (with Vista/7, most likely, you won't need it).
If System File Checker (sfc) will find any errors, it may ask you for the CD/DVD (rarely in Vista/7 case).
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#5
nfeav

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no, nothing connected

ill try what you said and let you know if that fixes anything
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#6
nfeav

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nope, nothing came up
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#7
Broni

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nope, nothing came up

"sfc" won't tell you, if it fixed anything, unless you check its log.
Let's see, if you'll get more BSODs.
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#8
nfeav

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seems to be fixed i think it was the sfc

thanks for your help

Edited by nfeav, 23 June 2010 - 08:21 PM.

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#9
Broni

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Very well :)
Keep us posted, if anything will happen again.
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