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Vista won't boot; BSOD on startup


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#1
ToxicKlay

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Okay, first post here at GTG. I've had this computer for a year and a half now without any problems. Yesterday I started up my PC for the first time that day. It got to the Vista logo with the scrolling loading bar at the bottom. It hung there for a second or two, then bluescreened and restarted.

I did the "Disable Restart on Crash" and the STOP code is:
0x0000007b (0x80599BB0, 0xC0000034, 0x00000000, 0x00000000)

It says to run chkdsk but I can't run it because I can't boot Windows in Safe Mode or any mode for that matter.

I've tried formatting the drive as well, but it won't let me format the drive (this is when I boot using the Vista Home Premium disc too) and when I try to create a new partition, it says "Windows has failed to create a new partition"

When I just try to re-install Vista, it says "Windows failed to find a suitable partition on this drive".
Under the OS list it lists my drive as "Unallocated Space".

There are some rather time sensitive documents on this drive I'd like to recover. If there's any solution, please help!

Thanks!
-TK
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#2
ToxicKlay

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Anybody? I really need help with this! I can't believe after two days there isn't even ONE reply.
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#3
Broni

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Run hard drive diagnostics: http://www.tacktech....ay.cfm?ttid=287 (or http://www.bleepingc...ive diagnostic)
Make sure, you select tool, which is appropriate for the brand of your hard drive.
Depending on the program, it'll create bootable floppy, or bootable CD.
If downloaded file is of .iso type, use ImgBurn: http://www.imgburn.com/ to burn .iso file to a CD (select "Write image file to disc" option), and make the CD bootable.

NOTE. If your hard drive is made by Toshiba, unfortunately, you're out of luck, because Toshiba doesn't provide any diagnostic tool.
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#4
ToxicKlay

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Does it have to be a CD? I'm not sure I have any blank CD's.
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#5
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Yes, you need a CD.
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#6
ToxicKlay

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Yes, you need a CD.



The HP boot menu says the CD Drive is "ATAPI DVD A DH16A1L"

I don't think that's the brand, but I do have blank CD's, no worry.
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#7
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The HP boot menu says the CD Drive is "ATAPI DVD A DH16A1L"

You need to know your hard drive brand, not DVD drive.
Since you can't boot to Windows, you'll have to open the case and take a look.
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#8
ToxicKlay

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The HP boot menu says the CD Drive is "ATAPI DVD A DH16A1L"

You need to know your hard drive brand, not DVD drive.
Since you can't boot to Windows, you'll have to open the case and take a look.


I'm sorry, it's late for me. It's a Seagate, I'm good.

However, I found that my blank CD's weren't as blank as I would have liked. I'll have to pick some up tomorrow. Thanks for the help though!
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#9
Broni

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You're very welcome :)
Let me know tomorrow...
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#10
ToxicKlay

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You're very welcome :)
Let me know tomorrow...


I'm a little late. I had things that were main priorities.

I ran the Seagate Diagnostics. I ran both a Short and Long test. The hard drive passed both tests.

I am currently using the diagnostic tool to do a full erase of the drive. Perhaps this will clear any problems in it.
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#11
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Keep us posted :)
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#12
ToxicKlay

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* CRISIS AVERTED *

Windows is installing peacefully. Thanks a ton!
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#13
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Good job :)
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