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XP no longer recognizes Microsoft Security Essentials


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#1
nashville-bound

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I was online this morning, had to leave, came back after half an hour and saw that the Windows Security Shield turned red and it said it couldn't find an anti-virus program running. Security Essentials has been on all this time and it says I'm protected. I rebooted, told me no anti-virus. I uninstalled and re-installed MSE and XP will not recognize it. :)
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#2
Macboatmaster

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Which Service Pack with XP and any other anti-virus malware programmes please
How long have you had MSE installed please.
A common cause is the MSE passes the XP installation as genuine - ie: passed validation and then a subsequent
check from an update fails the check.
IF this is the CAUSE and I am not suggesting YOUR XP is not genuine you will shortly receive another message.
If you know the XP and any attendant Office software to be genuine then go to this link please and run the full scan
http://onecare.live....-Us/default.htm

Edited by Macboatmaster, 23 June 2010 - 03:08 PM.

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#3
nashville-bound

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XP SP3

I've got Malware Bytes and Spybot Search and Destroy installed

I had MSE installed for 2 months maybe.

I did the full scan. It said I had 2 security issues that couldn't be fixed through One Care but after it sent the results to Microsoft it didn't tell me specifically what they were.


MSE is installed and running but the Security Center doesn't see that it's running.
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#4
Macboatmaster

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You cannot run Microsoft Security Essentials with Real Time Protection and Malwarebytes with running
protection and Spybot.
If Malwarebytes is the free version it does not include protection, if it is the purchased version you CANNOT run them together.
I am not certain about Spybot, I would disable it and see if MSE is then recognised.
That said have a look at this
http://social.answer...d6-989942b7a3c7

Edited by Macboatmaster, 24 June 2010 - 05:39 PM.

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#5
nashville-bound

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MalwareBytes is the free version. I uninstalled Spybot, rebooted and it's still telling me Windows did not find any anti-virus protection running and the red shield in the taskbar is still there. MSE is always in working status - green.

Edited by nashville-bound, 24 June 2010 - 07:12 PM.

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#6
Macboatmaster

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What were the two issues shown on the scan.
If they were a warning of Malware - Virus then you ned to move to another forum.
If they were simply a warning of the latest Security updates then we can deal with it here.
Go to Windows update and check if you have any outstanding.
Uninstall MSE using Add/ Remove Programmes. in Control Panel.
Repeat the scan.
Reinstall MSE
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#7
Macboatmaster

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What were the two issues shown on the scan.
If they were a warning of Malware - Virus then you ned to move to another forum.
If they were simply a warning of the latest Security updates then we can deal with it here.
Go to Windows update and check if you have any outstanding.
Uninstall MSE using Add/ Remove Programmes. in Control Panel.
Repeat the scan.
Reinstall MSE
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#8
Macboatmaster

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What were the two issues shown on the scan.
If they were a warning of Malware - Virus then you ned to move to another forum.
If they were simply a warning of the latest Security updates then we can deal with it here.
Go to Windows update and check if you have any outstanding.
Uninstall MSE using Add/ Remove Programmes. in Control Panel.
Repeat the scan.
Reinstall MSE
I know you have already done this, but that was before the scan.

DOUBLE POSTED IN ERROR

Edited by Macboatmaster, 25 June 2010 - 02:04 PM.

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