[Gallacher]

Hi all,

Hope someone can help because I do not have a clue what has happened!

After the Windows XP pre-loader has loaded and the welcome screen appears the computer freezes and does not go any further. Occasionally it will get to the desktop (after a long wait) and freeze.

It seems to work if I start he computer in Safe mode and I am pretty sure it is not a virus.

Does anyone know what may be going on?

Thanks!

Edited by Gallacher, 23 May 2005 - 04:28 AM.

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You can boot into safe mode and that is good! Did this problem just recently start whereas it was working good before? Did you download or install software recently that may have caused it? Have you added any hardware or made other changes to your system? There are a couple of ways to go, depending on what you may have done to cause this.

1. boot into safe mode and scan for virus/trojans etc. Use the malware removal guide at the top of this forum to help you accomplish this. See where it says "Do you suspect a malware (Spyware, Virus, Trojan) infection? Please start here. "

2. you can go to start, run and type msconfig Go to the startup tab and un-check programs that don't need to run at startup. So many programs put themselves in startup to "help" you but in reality it eats up system resources and makes startup very slow.

Since you know what may have lead up to this it is your choice to pick the correct direction. You could try #2 first and if that does not fix it go through #1. Good luck.

[austin_o]

You can boot into safe mode and that is good! Did this problem just recently start whereas it was working good before? Did you download or install software recently that may have caused it? Have you added any hardware or made other changes to your system? There are a couple of ways to go, depending on what you may have done to cause this.

1. boot into safe mode and scan for virus/trojans etc. Use the malware removal guide at the top of this forum to help you accomplish this. See where it says "Do you suspect a malware (Spyware, Virus, Trojan) infection? Please start here. "

2. you can go to start, run and type msconfig Go to the startup tab and un-check programs that don't need to run at startup. So many programs put themselves in startup to "help" you but in reality it eats up system resources and makes startup very slow.

Since you know what may have lead up to this it is your choice to pick the correct direction. You could try #2 first and if that does not fix it go through #1. Good luck.

[Gallacher]

Thanks for your help - computer has stopped freezing. It takes a little longer than usual for Windows to load up which is strange!