I'm trying to install Word2002 (from Works2006) on a Dell Inspiron 1501 running Vista Home Basic (upgrade from XP Home). I have tried to install in Safe Mode, Run As Admin on the Works setup exe, the Word setup exe, and nothing installs. It was installed under XP and stopped working "a few days ago" according to the owner. I suspect it's been not working for longer than that and the original problem was described as the optical drive not working.
Works fails with a 1033 error. Word fails with a 1406 error and tells me that the account doesn't have permission to access the Registry, the account is an Admin.
I tried using the FixIt for me program from KB 878683, but it also fails with error code 2738.
I tried to access the Office folder as the KB article suggested, but Application Data is not accessible.
I've uninstalled all the registry cleaners that were installed.
AVG is running, but I'm thinking that removing it and running a scan with MSE might be a good idea.
Any suggestion would be welcome.