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computer doesn't recognize my second harddrive after re-installing


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#1
wacwa

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hello everyone,

I was hoping that someone could help me with a problem.

I have just re-installed windows xp on my pc after it got infected by some viruses and Trojan Horses that I couldn't remove, and ever since I can't access my second harddrive (which used to be called Local Disk (F:)). It doesn't show up in explorer (only my C: drive does, and now that drive is calles local Disc).

When I go to 'Disk Manager' on my pc it does show, but it doesn't have a name, nor does the file system show (for my C: drive it says: NTFS file system). It just says 'Status: Healthy (Unknown Partition), and I can't rename it or anything, the only option I have is deleting it. Does anyone know what I should do? Thank you very much in advance...
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#2
Alzeimer

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You need to format your drive, you probably deleted the partition by mistake when you were in the set up and reinstalling XP. Windows only formated your drive with windows on it and let the other one unformated.

I am sorry to say that any information you had on you drive is probably lost.

From Disk manager right click on your drive and you should have the option to format it or make it active.
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#3
wacwa

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Thanks a lot for replying so fast!

I've tried right-clicking on the drive, but those options are not available. The only option that is available is 'Delete partition' (and 'help').
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#4
phillpower2

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Couple of suggestions for you to try;
Try clearing the CMOS by moving the MB jumpers or removing the CR2032 battery,
if you need help with this please post your MB details (make & model)
Try physically unplugging the connections to the second HD, reboot without it &
let the computer complete the boot sequence, shut the computer down normally &
re-connect the second HD securely, reboot the computer & see if it detects the
second HD as new hardware.
Again if you need help with this post more details about your computer, custom
built or named brand such as dell, hp etc + model number.
Remove the main power cord before opening the case & take anti static precautions
before touching anything inside the case, you can do this by touching a bare metal
part of the case.
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#5
wacwa

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Thanks a lot for your reply!
I have no idea how to do that lol, but let me see if I can find some more information about my pc, just give me a second to find the information. All I know is that it was custom built.
I don't suppose reinstalling windows again or formatting the drive is an option by the way?
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#6
phillpower2

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Formatting the HDD is a last resort as you will lose all the data
on it, but if the data is not important a format and fresh install
of windows would be a sensible option, if you could access the HDD
that is.
But before worrying about formatting let us see what else can be
done, do you know how to get into the BIOS to check what is being
detected on boot up (can be done by tapping the F8 or Del key on boot up
on some computers)
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#7
123Runner

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Are you talking about a 2nd physical hard disk or are you calling a partition a disk.
Because formatting only C drive as a physical drive would not normally do anything to a 2nd physical drive.

Lets take a look at the drives and partitions.

Go to start
Go to run
Type in compmgmt.msc
Click on OK
On the left side under storage...click on disk management.
Make sure the right side showing the drives is expanded so we can see it all.
Take a screen shot showing the drives and partitions.

Attach it to your reply.
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#8
wacwa

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thanks again guys, I really appreciate your help...
Phillpower, I believe I do know how to get into BIOS, that's when you keep the F8 key pressed when the pc is starting up, right?

And I've attached 2 sceenshots, the second of them shows what happens when I right-click on my drive.

Attached Thumbnails

  • ScreenHunter_02_Jun._28_00.15.jpg
  • ScreenHunter_03_Jun._28_00.16.jpg

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#9
FNP

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Looks like the file system became corrupted.

If you delete the partition, the system will turn it into 'unallocated space'. You can then turn it into a separate partition, or use the space to increase the size of the first volume.
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#10
Alzeimer

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Sorry for my earlier suggestion since i thought you had 2 hard disk, but we can see now you only have one HD that is split into two partitions.

Always good to get more suggestions.
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#11
123Runner

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To my knowledge there is no way to get any data off of that partition.
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#12
phillpower2

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Ditto. The reference to the second HDD (F:) suggested the presence of a second physical HDD.
Good catch 123Runner
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#13
wacwa

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That's weird, I always thought I had 2 harddrives, since one used to be called the C: drive and the other the F: drive before I re-installed Windows. So should I delete it and turn it into a separate partition, like FNP said, or is it just gone now?
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#14
123Runner

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There are a couple things you can do.
1. Delete it and the format it to make it a separate partition and leave the size as is.
2. Adjust the size bigger by taking some from C drive and using the new size for data.
3. Merge the new partition with C.

I use Easeus Partition Manager for that (link in signature)
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#15
wacwa

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alright, I'll try that, thanks!
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