thanks, i appreciate your prompt and helpful response. I'll try your suggestions. I just wanted to make sure that someone was reading this forum. I presume that is the case and I should just be more patient.
Thanks again.
We all understand the stress of having a non working system and some like me have several systems in our homes that we have to keep running. I have 5 right now and with jobs and family we do not always answer back as quick as possible but we won't forget you.
If i can I would like to add some steps just to see if we can see anything else causing the problem.
- Please download the Event Viewer Tool by Vino Rosso VEW and save it to your Desktop:
- Double-click VEW.exe
- Under 'Select log to query', select (as appropriate):
- Under 'Select type to list', select (as appropriate):
Then use the 'Date of events' or 'Number of events' as follows:Either:
- Click the radio button for 'Number of events'
Type 6 in the 1 to 20 box (or any number from 1 to 20)
Then click the Run button.
Notepad will open with the output log.
- Click the radio button for 'Date of events'
In the From: boxes type today's date (presuming the crash happened today) 13 07 2009
In the To: boxes type today's date (presuming the crash happened today) 13 07 2009
Then click the Run button.
Notepad will open with the output log.
Please post the Output log in your next reply
Go to
Start and then to
RunType in
Chkdsk /r Note the space between k and /
Click
Enter ...It will probably ask if you want to do this on the next reboot...click
YIf the window doesn't shutdown on its own then reboot the system manually. On reboot the system will start the chkdsk operation
This one will take longer then chkdsk /fNote...
there are 5 stages...
It may appear to hang at a certain percent for a hour or more or even back up and go over the same area...this is normal...
DO NOT SHUT YOUR COMPUTER DOWN WHILE CHKDSK IS RUNNING OR YOU CAN HAVE SEVERE PROBLEMS This can take several hours to complete.
When completed it will boot the system back into windows.
Let me know if this fixes the problem
Download
Speedfan (The download link is to the right), and install it. Once it's installed, run the program and post here the information it shows.
The information I want you to post is the stuff that is circled in the example picture I have attached.
To make sure we are getting all the correct information it would help us if you were to attach a screenshot like the one below of your
Speedfan results.
To do a screenshot please have click on your Print Screen on your keyboard.
- It is normally the key above your number pad between the F12 key and the Scroll Lock key
- Now go to Start and then to All Programs
- Scroll to Accessories and then click on Paint
- In the Empty White Area click and hold the CTRL key and then click the V
- Go to the File option at the top and click on Save as
- Save as file type JPEG and save it to your Desktop
- Attach it to your next reply