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XP freezes


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#16
dave3962

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device manager screenshot attached. I didn't see any Yellow Exclamation Mark or Red X's. untitled2.JPG

Boujour looks like it is associated with iTunes and or my iPod.

I did try to repair it via Control Panel/ Add/Remove software. I'll see if that works. I can't see how to disable it.

I'm reluctant to delete it, because I'm not sure what will happen to my iTunes/iPod interaction. If it freezes again, I'll try deleting it and reinstalling iTunes if necessary. I am running the latest version of iTunes.

I'll see if i can get a new nic driver too.
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#17
rshaffer61

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OK you might just try stopping Bonjour from starting up automatically by doing the following.
Lets see what you have in your startup

Please click on
Start and then to Run
Type in msconfig and press Enter
Now click on Startups
Then uncheck everything that has to do with Bonjour and restart.
IMPORTANT! In case of laptop, make sure, you do NOT disable any keyboard, or touchpad entries.
If system boots correctly and is running smoothly and faster then we have a startup problem
Try going back into msconfig and check one item and reboot
Keep doing that till you have found the problem or all are finally checked.
Post back with the results
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#18
dave3962

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nothing in my startup that looks like boujour, there is a ituneshelp in the startup, so nothing to uncheck. Interestingly when i run itunes and plugin my ipod and synch it, Bounjour doesn't appear in my task manager at all.

i reinstalled the driver my my usb wireless card.

so at this point, i've

  • repaired boujour
  • reinstalled my wireless card driver
  • rebooted after a windows update

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#19
rshaffer61

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How is the system running now?
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#20
dave3962

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it seems ok now, but the freeze happens intermittently. I'll let you know if something happens. If nothing happens for a few weeks, then i'll let you know then as well. Thanks for your help.
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#21
rshaffer61

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Ok thanks i will be wayching for your results. I hope everything is ok now and running correctly for you.
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#22
dave3962

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Ok thanks i will be wayching for your results. I hope everything is ok now and running correctly for you.


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#23
dave3962

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it just froze again while sitting idle.
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#24
rshaffer61

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I need to look a little deeper for the problem. Please do the following and attach the requested logs.
Download Autoruns from the link in my signature below:

1: Extract the Autoruns Zip file contents to a folder.
2: Double-click the "Autoruns.exe".
3: Click on the "Everything" tab
4: Remove any entries that mention "File Not Found" by right-clicking the entry and select Delete.
5: Go to File then to Export As or Save in some versions.
6: Save AutoRuns.txt file to known location like your Desktop.
7: Attach to your next reply.



Download and install Free Everest Home Edition
Open it.
1: In left pane expand Computer folder.
2: Click once on Summary
3: In upper menu, go Report
4: And then to Quick Report-Summary
5: Save it in text file, and paste it in your next post.
Click the + by computer, click on Sensor. Get a screenshot and post it so I can check your temps and voltages...


DO NOT INCLUDE ANYTHING UNDER THE LINE THAT SAYS "DEBUG- PCI"
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#25
dave3962

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--------[ EVEREST Home Edition © 2003-2005 Lavalys, Inc. ]------------------------------------------------------------

Version EVEREST v2.20.405
Homepage http://www.lavalys.com/
Report Type Quick Report
Computer DELLE510 (The Family Dell)
Generator Dad
Operating System Microsoft Windows XP Media Center Edition 5.1.2600 (WinXP Retail)
Date 2010-08-03
Time 19:45


--------[ Summary ]-----------------------------------------------------------------------------------------------------

Computer:
Operating System Microsoft Windows XP Media Center Edition
OS Service Pack Service Pack 3
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name DELLE510 (The Family Dell)
User Name Dad

Motherboard:
CPU Type DualCore Intel Pentium D 820, 2800 MHz (14 x 200)
Motherboard Name Dell Dell DM051
Motherboard Chipset Intel Lakeport-G i945G
System Memory 2048 MB (DDR2 SDRAM)
BIOS Type Phoenix (02/03/06)

Display:
Video Adapter RADEON X600 256MB HyperMemory (256 MB)
Video Adapter RADEON X600 256MB HyperMemory (256 MB)
3D Accelerator ATI Radeon X600 (RV370)
Monitor Plug and Play Monitor [NoDB] (CC63962A1GDT)
Monitor Plug and Play Monitor [NoDB] (549DD1KCA2123)

Multimedia:
Audio Adapter Intel 82801GB ICH7 - High Definition Audio Controller [A-1]

Storage:
IDE Controller Intel® 82801GB Serial ATA Storage Controllers - 27C0
IDE Controller Intel® 82801GB Ultra ATA Storage Controllers - 27DF
Disk Drive ST380819AS (74 GB, IDE)
Disk Drive TEAC USB HS-CF Card USB Device
Disk Drive TEAC USB HS-xD/SM USB Device
Disk Drive TEAC USB HS-MS Card USB Device
Disk Drive TEAC USB HS-SD Card USB Device
Disk Drive ST3500630AS (465 GB, IDE)
Optical Drive HL-DT-ST DVD+-RW GWA4164B
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 71476 MB (23613 MB free)
I: (NTFS) 476937 MB (88746 MB free)
Total Size 535.6 GB (109.7 GB free)

Input:
Keyboard HID Keyboard Device
Mouse HID-compliant mouse

Network:
Network Adapter Intel® PRO/100 VE Network Connection
Network Adapter Motorola Wireless USB Adapter WU830G (192.168.1.101)
Modem Conexant D850 56K V.9x DFVc Modem

Peripherals:
Printer \\OFFICECOMPAQ\Lexmark 4200 Series
Printer \\OFFICECOMPAQ\Panasonic KX-MB271
Printer Auto Panasonic KX-MB271 on OFFICECOMPAQ
Printer doPDF v6
Printer Fax
Printer Microsoft XPS Document Writer
Printer Panasonic KX-MB271
Printer PDF995
Printer Quicken PDF Printer
Printer Send To OneNote 2007
USB1 Controller Intel 82801GB ICH7 - USB Universal Host Controller [A-1]
USB1 Controller Intel 82801GB ICH7 - USB Universal Host Controller [A-1]
USB1 Controller Intel 82801GB ICH7 - USB Universal Host Controller [A-1]
USB1 Controller Intel 82801GB ICH7 - USB Universal Host Controller [A-1]
USB2 Controller Intel 82801GB ICH7 - Enhanced USB2 Controller [A-1]
USB Device Color USB Scanner #2
USB Device Motorola Wireless USB Adapter WU830G
USB Device Panasonic MFStation Scan
USB Device USB Composite Device
USB Device USB Composite Device
USB Device USB Human Interface Device
USB Device USB Human Interface Device
USB Device USB Mass Storage Device
USB Device USB Printing Support


--------[ Debug - Video BIOS ]------------------------------------------------------------------------------------------

C000:0000 U.h.~.........................IBM1.............. 761295520......
C000:0040 ??..............2005/06/22 12:23.....f.... ........w............
C000:0080 ..X300XT BIOS P/N 113-A33437-102...© 1988-2003, ATI Technologi
C000:00C0 es Inc. BK-ATI VER008.015.143.000. by13657a.cfg v611 .V380PCIEDG
C000:0100 D1UN..OEM VER.000.000.t.......t.. P\....................b[......
C000:0140 ...y.p..`.\.......$TVSm...............s.....................u...
C000:0180 ............PCIR..b[........h.......ATI RV370.........I]........
C000:01C0 ......................I].......................!.E............a.
C000:0200 .......ff....k..................................................
C000:0240 ................................................................
C000:0280 ..................................L ....0.....4.....0.....4.....
C000:02C0 0.p...4....@0.....4.....0.....4.....0.....4.....0.....4.....0...
C000:0300 ..4.....0.....4.....0.....4......@............a.dA..........OD..
C000:0340 P ....P`........X ..........| ..........X`.........J.........J..
C000:0380 ......0....@.A.....=..x..P..|...................................
C000:03C0 ........ ...........+.......f..........`.............H..........


--------[ Debug - Unknown ]---------------------------------------------------------------------------------------------

HDD ST3500630AS
HDD ST380819AS
Monitor DELA014: Plug and Play Monitor [NoDB]
Monitor HSD06B3: Plug and Play Monitor [NoDB]

untitled3.JPG
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#26
rshaffer61

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Autoruns log not included.
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#27
dave3962

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Attached File  AutoRuns.txt   41.86KB   204 downloads
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#28
dave3962

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and for what its worth the VEV doesn't show an entry for the date/time of today's freeze.

Vino's Event Viewer v01c run on Windows XP in English
Report run at 03/08/2010 9:41:34 PM

Note: All dates below are in the format dd/mm/yyyy

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'Application' Log - error Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'Application' Date/Time: 02/08/2010 8:16:55 PM
Type: error Category: 0
Event: 100 Source: Bonjour Service
Task Scheduling Error: m->NextScheduledSPRetry 1953

Log: 'Application' Date/Time: 02/08/2010 8:16:55 PM
Type: error Category: 0
Event: 100 Source: Bonjour Service
Task Scheduling Error: m->NextScheduledEvent 1953

Log: 'Application' Date/Time: 02/08/2010 8:16:55 PM
Type: error Category: 0
Event: 100 Source: Bonjour Service
Task Scheduling Error: Continuously busy for more than a second

Log: 'Application' Date/Time: 02/08/2010 7:20:03 PM
Type: error Category: 0
Event: 10005 Source: MsiInstaller
Product: Odyssey Client -- Error 3029.You must reboot before attempting to reinstall/update/remove Odyssey Client

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - error Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 02/08/2010 6:16:10 PM
Type: error Category: 0
Event: 14103 Source: PSched
QoS [Adapter {015EDC06-4F37-4F54-9919-A20FE88F1A0C}]: The netcard driver failed the query for OID_GEN_LINK_SPEED.

Log: 'System' Date/Time: 02/08/2010 7:49:38 AM
Type: error Category: 0
Event: 14103 Source: PSched
QoS [Adapter {015EDC06-4F37-4F54-9919-A20FE88F1A0C}]: The netcard driver failed the query for OID_GEN_LINK_SPEED.
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#29
dave3962

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just happened again, this time while i was using it.

I had only chrome open, with multiple tabs. I had a youtube video playing on one and was closing of few other tabs when the first thing i noticed was the audio from youtube stopped, the mouse was still working, then the mouse skipped then froze, then i heard the tell tale increase in some internal fan speed. The display is still visible, but all locked up and needs a hard reboot.

I don't know if this helps at all.
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#30
rshaffer61

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Well Bonjour caused a problem at the dates and time indicated below


Log: 'Application' Date/Time: 02/08/2010 8:16:55 PM
Type: error Category: 0
Event: 100 Source: Bonjour Service
Task Scheduling Error: m->NextScheduledSPRetry 1953

Log: 'Application' Date/Time: 02/08/2010 8:16:55 PM
Type: error Category: 0
Event: 100 Source: Bonjour Service
Task Scheduling Error: m->NextScheduledEvent 1953

Log: 'Application' Date/Time: 02/08/2010 8:16:55 PM
Type: error Category: 0
Event: 100 Source: Bonjour Service
Task Scheduling Error: Continuously busy for more than a second



The you had a Odyssey Client problem with a installer/ Do you know what this is?
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