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connection problem


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#1
John67832

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OK I've got a problem. Yesterday i talked to a geek squad agent at best buy about a problem with my asus laptop. It keeps randomly losing connection for 5 seconds and connecting again, which is just enough time to disconnect me from online games like WoW. He said I should probably update the drivers. I went to the device manager and right clicked Intel® WiFi Link 5100 AGN and clicked update drivers. It updated them in a few minutes. Then, however my laptop wouldn't connect at all to the internet. When i ran windows diagnostics, it said that my wireless cabability wasn't turned on. It was. I thought maybe those drivers needed to be updated too, but i can't find the device. Instead i downgraded the WiFi drivers back to what they were, but i still can't connect. It must be something that i did, but does anyone know how to turn the wireless capability on from inside the computer to make sure it isn't the switch. If anyone has a solutions that are a bit complicated, I'd prefer step by step directions. I have windows 7.
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#2
phillipcorcoran

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The wireless on/off switch is not inside the laptop. it's either on the keyboard or a toggle switch on the left side panel, with an indicator light to indicate whether it's on or off.

If on the keyboard, for Asus laptops it's usually done by holding down the key marked Fn then pressing F2.

Without knowing the actual model name & number I can't be more specific than that.

Edited by phillipcorcoran, 29 June 2010 - 09:28 AM.

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#3
John67832

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thats not what i mean. I know where the switch is, its in the front of the laptop. Its in the on position, but diagnostics says its turned off. I'm wondering if there's away to turn wireless capability on from control panel or something to make sure the switch really doesn't work

Edited by John67832, 29 June 2010 - 09:43 AM.

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#4
drunkducki

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do you have ! or ? or X in the device manager?
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