Not really but it wouldn't hurt to start the steps to check anyway.
I suggest you go to the
Malware Removal and Spyware Removal Forum and run all the steps located in the
START HERE. These self-help tools will help you clean up 70% of problems on your own.
If you are still having problems after doing the steps, then please post the reguested logs in
THAT forum.
If you are unable to run any of the tools then start a new topic in the malware forum and put this in the subject line...
I am unable to run any malware tools If you are still having problems after being given a clean bill of health from the malware expert, then please return to
THIS thread and we will pursue other options to help you solve your current problem(s).
Add a link to this topic so that malware tech can see what steps have been taken hereIn the meantime try this and let me know what the results show.
Go to
Start and then to
RunType in
Chkdsk /r Note the space between k and /
Click
Enter ...It will probably ask if you want to do this on the next reboot...click
YIf the window doesn't shutdown on its own then reboot the system manually. On reboot the system will start the chkdsk operation
This one will take longer then chkdsk /fNote...
there are 5 stages...
It may appear to hang at a certain percent for a hour or more or even back up and go over the same area...this is normal...
DO NOT SHUT YOUR COMPUTER DOWN WHILE CHKDSK IS RUNNING OR YOU CAN HAVE SEVERE PROBLEMS This can take several hours to complete.
When completed it will boot the system back into windows.
Let me know if this fixes the problem