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Computer has a memory problem


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#16
bigtrucks

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I'm sorry I thought you meant to find

in this case its puppy-2.16-seamonkey-fulldrivers.iso

and that is the file I could not find.(that is a file right?) It's running now.
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#17
rshaffer61

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Great glad to hear it. I apologize that I didn't clarify that sooner. Sometimes the mind wanders away without the body.
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#18
bigtrucks

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Great glad to hear it. I apologize that I didn't clarify that sooner. Sometimes the mind wanders away without the body.

Yeah I know exactly what you mean. :)
I am on my desktop(that won't shut down) now whilist I wait for the test to finish on my lappy. Thinking I'm going to do a restore to see if it will remedy the shut down problem. But that is after I'm through with the lap.
Thanks for your help :) . I am learning as well as fixing and I couldn't do it by myself.
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#19
rshaffer61

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In the desktop try this.
Go Start and then to Run ("Start Search" in Vista),
Type in: sfc /scannow
Click OK (Enter in Vista).
Have Windows CD/DVD handy.
If System File Checker (sfc) finds any errors, it may ask you for the CD/DVD.
If sfc does not find any errors in Windows XP, it will simply quit, without any message.
In Vista you will receive the following message: "Windows resource protection did not find any integrity violations".

For Vista users ONLY: Navigate to C:\Windows\Logs\CBS folder. You'll see CBS.log file.
Usually, it's pretty big file, so upload it to Flyupload, and post download link.


If you don't have Windows CD....
This applies mostly to Windows XP, since Vista rarely requires use of its DVD while running "sfc"
Note This method will not necessarily work as well, as when using Windows CD, because not always ALL system files are backed up on your hard drive. Also, backed up files may be corrupted as well.

Go Start and then Run
type in regedit and click OK


Navigate to the following key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup

You will see various entries Values on the right hand side.

The one we want is called: SourcePath

It probably has an entry pointing to your CD-ROM drive, usually D and that is why it is asking for the XP CD.
All we need to do is change it to: C:
Now, double click the SourcePatch setting and a new box will pop up.
Change the drive letter from your CD drive to your root drive, usually C:
Close Registry Editor.

Now restart your computer and try sfc /scannow again!


Thanks to Broni for the instructions
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#20
bigtrucks

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Done. There was no message. I have an windows xp
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#21
rshaffer61

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Great so the system files are intact and working correctly.
The next step would be to do a chkdsk /r but first will your system reboot to be able to do this?
If it will then do the following and we will see if there is a problem with the drive integrity that may be causing the issue. If the system will not reboot on its own then forget the steps below.
If that doesn't work then we can do a repair installation to try and fix it.
You mentioned a restore back to a previous date. was there some upgrade or update done that may have caused the non shutdown issue?

Go to
Start and then to Run
Type in Chkdsk /r Note the space between k and /
Click Enter ...It will probably ask if you want to do this on the next reboot...click Y
If the window doesn't shutdown on its own then reboot the system manually. On reboot the system will start the chkdsk operation
This one will take longer then chkdsk /f

Note... there are 5 stages...
It may appear to hang at a certain percent for a hour or more or even back up and go over the same area...this is normal...
DO NOT SHUT YOUR COMPUTER DOWN WHILE CHKDSK IS RUNNING OR YOU CAN HAVE SEVERE PROBLEMS
This can take several hours to complete.
When completed it will boot the system back into windows.

Let me know if this fixes the problem
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#22
bigtrucks

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The next step would be to do a chkdsk /r but first will your system reboot to be able to do this?

No it won't shut down to be able to update. I am almost 3 months behind on updates because of it. I just turned it (pc) back on today since the first of June, and I noticed the shut down problem the end of May.The last update was May 23rd.

You mentioned a restore back to a previous date. was there some upgrade or update done that may have caused the non shutdown issue?

I really have no idea as the updates were set on auto and then I would just click to install. I just happened to come in the room one night to check something on it and noticed that it was in the process of shutting down so I assumed it was doing an update and just rebooting.I went to bed that night and didn't check it until the next night, it was still in the shut down spot it was in the day before. I can't even do a restart with it. It just says "shutting Down" that's when I have to do a no no with a hard shut down.
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#23
rshaffer61

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OK lets try to do a system restore then back before the issue started.


How To Restore back to a earlier date.


To do a System Restore follow these steps:

 Click Start and then to All Programs
 Scroll to Accessories and then System Tools
 Click on System Restore
 A Welcome screen will come up and you need to click on Restore My Computer To A Earlier Date
 Then click on Next
 Now you will see in the window Select A Restore Point. From here select a date a couple of days before the problem started.
 Then click Next
 On the Confirm Restore Point Selection window verify the Restore Point you chose is correct.
 Close all open programs and click Next
 The computer will now automatically shut down and reboot. When it restarts you will see ”Restoration Complete” page and then click OK
 Once you have made sure that everything is now running correctly then please reply back with the results.
If this does not work then follow the next steps to do a Repair Installation
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#24
bigtrucks

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If this does not work then follow the next steps to do a Repair Installation

And on to the next step.





It's recommended to run 5-6 passes. Each pass contains very same 8 tests.

This will show the progress of the test. It can take a while. Be patient, or leave it running overnight.

ok this thing is still running from yesterday morning. When will it stop?
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#25
rshaffer61

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Memtest continues to run unlimited till you tell it to stop. Are there any error messages on the bottom of the screen like what is shown in the instructions? The picture with the red box with error messages in it.
If not then you should be able to stop the test and we can continue on.
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#26
bigtrucks

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This was taken 10 minutes ago. Yeah I think there are "some" errors here.

Posted Image
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#27
rshaffer61

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You have memory problems then.
The next step would be to purchase new memory and that should resolve most of your issues.
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#28
bigtrucks

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If I don't get new right away what is the worst case scenario and how long before it goes.(estimated time)




btw can I stop the test or leave it to see exactly where or what is bad on them?

Edited by bigtrucks, 08 July 2010 - 10:27 AM.

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#29
rshaffer61

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btw can I stop the test or leave it to see exactly where or what is bad on them?


Yes you can stop the test as it already shows bad memory.

If I don't get new right away what is the worst case scenario and how long before it goes.(estimated time)

This is a hard one to estimate as you are already having issues. It may die completely today or just continue to cause more issues until the system cannot boot at all.
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#30
bigtrucks

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:) Thanks for all the time you have spent helping me with this. I really do appreciate it. I probably would have been typing along and the PUFF!there it went.
How can I tell which stick is bad? or are both of them bad? I have to get this taken care of as it's my main computer for school. This desk is OK but it's not my vista. I've gotten so use to the vista that it's going to take some time to get re-adjusted to XP again.Plus, it is only 1/2 a GB as compared to the 3 GB on the lappy. Yeah BIG difference. Once again Thanks for all the help.
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