[hanchiang]

My printer cannot print. When I print a microsoft word document, the paper goes in and print 1 line and then come out with the rest of the paper blank. Then I　ｔｒｉｅｄ　ｔｏ　ｐｒｉｎｔ　ｍｕｌｔｉｐｌｅ　ｐａｇｅｓ　ｄｏｃｕｍｅｎｔ　ｔｈｅ　ｐａｐｅｒ　ｇｏｅｓ　ｉｎ　ａｎｄ　ｇｏｔ　ｓｔｕｃｋｅｄ．　Ｗｈｅｎ　Ｉ start my printer, there would be something running inside which is normal, but after a few seconds of the normal running sound, there is a sort of stucked sound. I open up the cover and restart my printer. I see the axle turning normally, but then when the sound comes up, the axle seems to be stucked and moved like snail speed. After a while it stopped...

Is it spoilt? Do I need to buy a new printer?

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Printer prices are at an all-time low (they make money on the ink) so it's not worth putting up with a bad one or having it fixed unless you're willing to take it apart yourself. And that's no guarantee it will work when you put it all together again. I would dump it and buy a new one. I know it's a bad thing to say when the world is dumping too much rubbish, but blame the repair shops. They charge too much to repair computer equipment so what else can we do with it?

[phillipcorcoran]

Printer prices are at an all-time low (they make money on the ink) so it's not worth putting up with a bad one or having it fixed unless you're willing to take it apart yourself. And that's no guarantee it will work when you put it all together again. I would dump it and buy a new one. I know it's a bad thing to say when the world is dumping too much rubbish, but blame the repair shops. They charge too much to repair computer equipment so what else can we do with it?

[hanchiang]

Alright I will consider buying a new printer.

[phillpower2]

I have to agree with phillipcorcoran on the replacement issue, but
I would also try fixing it first (I hate parting with money prematurely)
Have you checked the printer lead is securely connected & that it is not damaged.
The paper jams could be caused by a bad paper feeder or the pincher wheels could
need cleaning.

Edited by phillpower2, 03 July 2010 - 04:05 PM.