[joemama91]

My computer is afflicted by the following issues:

1. All files that are downloaded display a "not valid win32 application" error if it is an .exe. Other file types return a generic "corrupt file" message. This is not a server side issue as I have tried hundred of times over hundred of days.

2. The files such as the temp cleaner and other things in the malware removal guide... obviously I cannot download them. I downloaded them on another computer and put them on a DVD RW but the disc has 0 bytes used and 0 bytes free on my computer. Useless.

Am I beyond your help?

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Run the UnHookExec.inf program as instructed here:
http://www.symantec....-050614-0532-99

See if that helps. If not try booting into Safe Mode with Networking
http://www.computerh...sues/chsafe.htm
and select the Administrator login (no password). See if things work better that way.

Also try going into Safe mode, Control Panel, User Accounts and create a new login. Make sure the login has admin rights and give it a password. Then reboot and login to the new account.

Also try downloading otl.scr from here: http://oldtimer.geekstogo.com/OTL.scr
and otl.com from here: http://oldtimer.geekstogo.com/OTL.com

See if you can get either of them to run. If so try and post the logs.

Ron

[RKinner]

Run the UnHookExec.inf program as instructed here:
http://www.symantec....-050614-0532-99

See if that helps. If not try booting into Safe Mode with Networking
http://www.computerh...sues/chsafe.htm
and select the Administrator login (no password). See if things work better that way.

Also try going into Safe mode, Control Panel, User Accounts and create a new login. Make sure the login has admin rights and give it a password. Then reboot and login to the new account.

Also try downloading otl.scr from here: http://oldtimer.geekstogo.com/OTL.scr
and otl.com from here: http://oldtimer.geekstogo.com/OTL.com

See if you can get either of them to run. If so try and post the logs.

Ron