[guardgirl2011]

My iTunes store won't connect to the internet, and it hasn't been able to for quite a while. I ran the diagnostics, and the internet connection was verified, but the secure link to the iTunes store failed. This is what came up:

Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
Dell Computer Corporation Dimension 3000
iTunes 9.2.0.61
QuickTime 7.6.6
FairPlay 1.8.20
Apple Application Support 1.3
iPod Updater Library 9.2d4
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.1.0.62
Apple Mobile Device Driver 1.49.0.0
Bonjour 2.0.2.0 (214.3)

iTunes Serial Number E8F49DA39530971A

Current user is an administrator.
The current local date and time is 2010-07-02 15:45:34.
iTunes is not running in safe mode.
WebKit accelerated compositing is disabled.
HDCP is not supported.

Video Display Information

Intel® 82865G Graphics Controller


**** External Plug-ins Information ****

No external plug-ins installed.

iPodService 9.2.0.61 is currently running.
iTunesHelper 9.2.0.61 is currently running.
Apple Mobile Device service 3.1.0.0 is currently running.

**** Network Connectivity Tests ****

Network Adapter Information

Adapter Name: {CC3F396C-B290-46D9-8A6A-D071A8C02A8F}
Description: Intel® PRO/100 VE Network Connection - Packet Scheduler Miniport
IP Address: 192.168.1.107
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Fri Jul 02 03:49:33 2010

Lease Expires: Sat Jul 03 03:49:33 2010

DNS Servers: 68.105.28.12
68.105.28.12
68.105.29.12
68.105.28.11

Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled

Firewall Information

Windows Firewall is off.

Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iPhone activation server unsuccessful.
The network connection timed out.
Last successful store access was 2010-06-14 16:00:20.

Please help! I don't know what to do!