Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Dell Studio Hybrid T40g wont turn off


  • Please log in to reply

#1
darcy5

darcy5

    New Member

  • Member
  • Pip
  • 2 posts
Hi- My monitor is black and I cant get my computer to shut off. I held down the start button for at least 20 seconds....no response. (it is glowing orange) I even tried unpluggin the power source from the computer, left it unplugged over half the day, and when I plugged it back in the power light was still glowing orange and the fan came on kind of high. I cant get it to do anything! Any thoughts would be appreciated. :)
  • 0

Advertisements


#2
phillpower2

phillpower2

    Tech Staff

  • Technician
  • 20,006 posts
Hi darcy5 :) sorry to hear you are having this issue.
Couple of things to ask;
Where you experiencing any other problems before this happened,
Does the DVD tray open & close,
Have you got an xp installation or system restore disk,
Have you tried the monitor on another computer (a laptop will do)
  • 0

#3
darcy5

darcy5

    New Member

  • Topic Starter
  • Member
  • Pip
  • 2 posts
Hi Phillpower2.... Thanks for your reply. Here are my answers to your questions:

Nope. I wasn't having any problems before.

There isn't a a dvd tray. Discs just slides in. Usually if you push the eject button you can hear it try to eject, but it doesn't make a sound now when I push it.

I do have my XP and system restore discs

The monitor works with my other computer.

Thanks for any help you can give me!
  • 0

#4
phillpower2

phillpower2

    Tech Staff

  • Technician
  • 20,006 posts
Is the computer still under warranty, if it is return it for repair or replacement.
Did you try getting into BIOS by tapping F8 when powering the computer up.
As the computer will not accept/eject disks or turn off it is very likely the psu
has failed, if it has the concern is has it done any damage to other components.
What was the computer doing when this problem first occurred, was the computer
connected to the ethernet & have you had any electrical storms or power spikes
just before the problem first occurred.
There is very little information available on the Dell Studio Hybrid T40g which
does not help, so unless you are confident about opening the computer up it would
be better left to a competent person, if you are out of warranty & happy to look
at fixing it yourself there is always help on hand at GTG
Sorry I am not able to offer you more constructive advice, please let us
know what you decide & if we can offer you any assistance.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP