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wareout infection? google redirect? please help newbie


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#1
kroft_96

kroft_96

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Hello, I am a complete and utter computer dunce, so I apologize ahead of time. I know I have some kind of virus, and its sounds like what others describe as a wareout infection? or a redirect? but since I don't know, I hesitate to try anything on my own to fix it. The computer has been real slow, and know when I click on links from googles it redirects me to other sites. Also, often everything on the desktop dissapears and I have to reboot the computer to get the start menu and icons back. I have it in safe mode right now to keep it from doing that.

Thank you to anyone willing to help, since I will need step by step instructions, including whatever programs I need to do it (hijack this? or etc.), how to find and post the logs often asked for and those types of things. SORRY!


Christina
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#2
RKinner

RKinner

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Do as much of

http://www.geekstogo...uide-t2852.html

as you can. If a step won't work, skip to the next one. Copy and paste your gmer, mbam, otl, & extras logs into a reply. Do not attach them.

If you lose internet access after running MBAM or if you are not able to get to the downloads:

In IE, Tools, Internet Options, Connections, LAN Settings, then uncheck all boxes and OK. Close IE and restart IE.

In FireFox, Tools, Options, Advanced, Settings, check No Proxy then OK. Close Firefox and restart Firefox.

In Chrome, Wrench, Options, Under the Hood, Change Proxy Settings, uncheck all boxes, OK.

Ron
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