Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

DNS Problem


  • Please log in to reply

#1
gareth769

gareth769

    New Member

  • Member
  • Pip
  • 3 posts
I run a wireless network with over 40 users and have spent an infuriating past couple of days trying to diagnose one of my users' connection problems.

The user told me that after inserting a friends USB drive into his laptop (XP SP2), that he was unable to access the Internet. The problems affects both IE7 and Chrome.
Other problems included a broken BitDefender 2010 (The firewall would not switch on) and a broken system restore (I finally got it to restore, but only after running it in safe mode. Internet worked for a while after the restore but was sporadic and is now broken again).

I followed the steps on the Malware and Spyware Cleaning Guide and have tried installing and scanning alternatively with BitDefender, AVG Free, Avira, AVG Antispyware, MBAM, SUPERAntiSpyware and IOBIT Security 360 PRO. Picked up a few tracking cookies but nothing else.

I eventually discovered that I could access web sites if I used their IP addresses and have since tried several fixes. ipconfig /all shows nothing different to the settings on my computer and the dns servers are the same. Have also tried some winsock fixes but nothing seems to work and I'm at a dead-end.

Can anyone suggest a way forward?
  • 0

Advertisements


#2
gareth769

gareth769

    New Member

  • Topic Starter
  • Member
  • Pip
  • 3 posts
Oh, I forgot to add...

I flushed the DNS cache and the browser cache. no joy there...
  • 0

#3
gareth769

gareth769

    New Member

  • Topic Starter
  • Member
  • Pip
  • 3 posts
I gave up and repair installed. problem solved.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP