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Windows 7 not genuine


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#1
Melzwel

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I posted a topic a few days ago how I was getting errors. I've fixed those errors, but I'm still stuck with the 'Windows build 7600 This copy of windows is not genuine' it takes a while to appear and doesn't appear at regular intervals, but after a while it shows up.
In my previous topic I said that I had to do some manual shut downs (holding down the power button) and I think this could have damaged files or even worse my HDD :)

Did a scan with MGA DIAG and looked up on google and someone had a similar problem and showed mismatch files during there scan, someone replied saying that the 'not genuine' could be associated with file corruption or absence? These are my results

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0x80092003
File Mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0x80092003
File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7600.16385], Hr = 0x80092003
File Mismatch: C:\Windows\system32\sppc.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7600.16385], Hr = 0x80092003
File Mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0x80092003
File Mismatch: C:\Windows\system32\slui.exe[6.1.7600.16385], Hr = 0x80092003
File Mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppsvc.exe[6.1.7600.16385], Hr = 0x80092003
File Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x80092003
File Mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0x80092003
File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\user32.dll[6.1.7600.16385], Hr = 0x800b0100

Also did a sfc /scannow in CMD prompt and got this
Windows Resource Protection found corrupt files but was unable to fix some of them
Details are uncluded in te CBS.log winder\logs\CBS\CBS.log


If anyone can make sense of missing files or MGA diag then any help would be appreciated :)

Thanks in advance




James

Edited by Rorschach112, 08 July 2010 - 06:22 AM.
removed log

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#2
phillipcorcoran

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The "not genuine Windows" appeared on my Windows 7 recently immediately after installing a little-known firewall software which I thought I'd try. No doubt the firewall installation corrupted my system files. Luckily I always keep a full disk-image backup which I restored from. The error hasn't appeared since so I'm even more convinced it was caused by file corruption by that bl**dy firewall.

If you don't have a full backup you may have to re-install Windows to get rid of the error.
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#3
Melzwel

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:/ thats what i feared...really don't want to have to reinstall. I'm almost sure my copy of windows is genuine...got a certificate of authentication on the bottom of my laptop...just wondering if it can be solved by a system repair using a Windows 7 disc?
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#4
Melzwel

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What firewall software was that by the way? I just installed comodo defense plus ? maybe that's done some damage??
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#5
wannabe1

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Hello Melzwel...

IF Windows 7 came preinstalled on your machine it should be genuine. Have you tried reactivating over the internet? If you did and it failed, use the option to activate by phone. You'll be provided with a toll free number to call and Microsoft is usually quite helpful in getting things set right. If they can't help you, they may send you to the manufacturer of your machine to acquire a new activation code.

wannabe1
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#6
Daclivont

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To add to wanabe1's post an update not that long ago allowed windows to receive reports on if your system is legit or not.

I had the same problem with mine and couldn't get it to stop after days on the phone with Microsoft so I did the only thing I could think of...

Un-installed the upadate. Worked like a charm.

Not sure the update that did it but a little research into the subject should net you the one to un-install which will be located in control panel >>> updates then there should be a tab that says uninstall updates near the bottom left.

found the update it is. It's KB971033.

It was released as a voluntary update but was set to go in with automatic updates.

Hope this helps you

Edited by Daclivont, 17 July 2010 - 09:53 PM.

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