For some strange reason, it keeps trying to open internet browsers all the time on its own.
It does not matter if it is connected to the internet or not.
It does not matter what the home page is set to.
At times, it had 40-50 browsers open at one time.
I ran Symantec Antivirus. It found nothing. I ran Spybot S&D. It found nothing. I ran Malwarebytes. It found nothing.
I was barely able to back up her personal files before reloading Windows. This windowbomb, as I have seen it described, hijacks common tasks such as Windows Explorer and puts the Internet homepage in place of the Search Results or directory tree.
I had to play "Beat the Clock" to be able to save her files onto a Flash Drive before the windowbomb occurred.
But when I reloaded Windows, guess what? It kept happening! How can this be? I started over fresh and new but this bug persists. Is it actually a bug or a strange setting? The hard drive is only 6 months old and this did not begin happening until a few days before I tried the other things prior to reloading Windows.
The number of browsers it opens varies. Sometimes it is only one or two, but sometimes it is 10 or 20. However, it should not try to open ANY browswers unless I click on Internet Explorer, right?
Is there something else I should be looking for to prevent this from happening? This windowbomb makes her system pretty much unusable when it happens.