Windows 7 isnt going past windows screen
Posted 11 July 2010 - 06:43 PM
Posted 11 July 2010 - 09:47 PM
Have you installed any software or hardware recently?
Try booting to the Advanced Boot Options screen by tapping the F8 key as the machine starts up. Once at that screen, use the arrow keys to select "Last known good configuration" and press Enter. If the machine won't start using that option, boot back to the Options screen and use the arrow keys to select Safe Mode.
If the machine starts using either option, get the files you need, then run a System Restore to a date before the problem started.
Without more information, that's about the best I can offer at the moment.
Posted 12 July 2010 - 08:41 AM
I haven't added any hardware, the most recent software change is a Java update that I did, I cant think of anything else recently.
Edited by RamzaRuglia, 12 July 2010 - 09:45 AM.
Posted 12 July 2010 - 01:43 PM
If you are able to do this, please provide us with the Stop Code and any file names that might be displayed on the screen. Knowing that information may help us pinpoint where the problem is.
Posted 13 July 2010 - 10:50 AM
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