Here's a longer but alternative fix (shouldn't take more than five miuntes).
1. Turn on the computer and begin pressing the
F8 key in one-second intervals. If you complete this step successfully, the Microsoft Windows Startup Menu is displayed. If no menu is displayed and Windows starts up normally, repeat this step.
2. At the Microsoft Windows Startup Menu, use the
ARROW keys to select
Command prompt only, and then press the
ENTER key.
3. At the command prompt, type:
edit c:\windows\system.ini. Press
ENTER.
4. In the C:\windows\SYSTEM.INI file, locate the line of text under the [boot] section that lists Shell=Explorer.exe. This is typically the third line in the file.
5. Edit the Shell=Explorer.exe line by deleting the Explorer.exe text and replacing it with Winfile.exe. Example: the line should list the following:
Shell=Winfile.exe 6. To save the changes, press the
ALT+F keys.
7. A menu displays in the upper left corner of the screen. Press the
X key to exit.
8. Press
ENTER to save the changes and return to the command prompt.
9. At the command prompt, restart the computer by pressing the
CTRL+ALT+DELETE keys. Once Windows has restarted, it starts into the Windows File Manager.
10. In the File Manager window, double-click progra~1 in the left hand window to open the Program Files folder.
11. Double-click intern~1 in the left hand window to open the Internet Explorer folder.
12. Double-click setup in the left hand window to open the Setup folder.
13. In the File Manager window, double-click Setup.exe in the right hand window to launch Internet Explorer setup.
14. In the Internet Explorer 6 and Internet Tools Setup window, click OK.
15. In the Setup Message dialog box, click Yes to restore the previous version of Internet Explorer.
16. Internet Explorer setup removes components.
17. In the Internet Explorer 6 and Internet Tools - Restart Windows dialog box, click Restart Windows.
18. When the computer is restarting, begin pressing the
F8 key in one-second intervals. If you complete this step successfully, the Microsoft Windows Startup Menu is displayed. If no menu is displayed and Windows starts up normally, repeat this step.
19. At the Microsoft Windows Startup Menu, use the
ARROW keys to select Command prompt only, and then press
ENTER.
20. At the command prompt, type:
edit c:\windows\system.ini. Press
ENTER.
21. In the C:\windows\SYSTEM.INI file, locate the line of text under the [boot] section that lists Shell= Winfile.exe. This is typically the third line in the file.
22. Edit the Shell=Winfile.exe line by deleting the Winfile.exe text and replacing it with Explorer.exe. Example: the line should list the following:
Shell=Explorer.exe 23. To save the changes, press the
ALT+F keys.
24. A menu displays in the upper left corner of the screen. Press the
X key to exit.
25. Press
ENTER to save the changes and return to the command prompt.
26. At the command prompt, restart the computer by pressing the
CTRL+ALT+DELETE keys
27. Windows starts to a blue screen, but will still be accessing the hard drive for a period of time. When finished, Windows is on the desktop with icons, but an older version of Internet Explorer is installed.
Once back in Windows, the issue may reoccur if the "Virus/spyware found. Do you wish to remove?" or "Do you want to install Spyware Monitor?" dialog box displays again. If you see one of these suspicious dialog boxes, press the CTRL+ALT+DELETE keys to open the Close Program dialog box. Choose End Task for the entry. Do not click Yes or No, as this may trigger the issue to occur when the computer is restarted. Perform a virus scan, and run Windows Update to install the latest version of Internet Explorer.
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