[penguin1029]

it "freezes" when it says "windows is shutting down" and the mouse icon is frozen and it wont move.
it will shutdown if i push the power button for 5-10 seconds

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Try this ...

Right-click any blank space on the Desktop and select New, then Shortcut.

Type in "%windir%\system32\shutdown.exe -s -t 0 -f" (without the quotes) and click Next.

Name the shortcut "Shutdown Now (forced)" (without the quotes) and click Finish.

Double-click your new "Shutdown Now (forced)" icon to see if it works.

[SpywareDr]

Try this ...

Right-click any blank space on the Desktop and select New, then Shortcut.

Type in "%windir%\system32\shutdown.exe -s -t 0 -f" (without the quotes) and click Next.

Name the shortcut "Shutdown Now (forced)" (without the quotes) and click Finish.

Double-click your new "Shutdown Now (forced)" icon to see if it works.

[penguin1029]

Try this ...

Right-click any blank space on the Desktop and select New, then Shortcut.

Type in "%windir%\system32\shutdown.exe -s -t 0 -f" (without the quotes) and click Next.

Name the shortcut "Shutdown Now (forced)" (without the quotes) and click Finish.

Double-click your new "Shutdown Now (forced)" icon to see if it works.

no i did not work it froze when it said windows is shutting down with the mouse icon still there

[Broni]

Go Start>Run (Start Search in Vista), type in:
msconfig
Click OK (hit Enter in Vista).

Click on Startup tab.
Click Disable all
IMPORTANT! In case of laptop, make sure, you do NOT disable any keyboard, or touchpad entries.

Click Services tab.
Put checkmark in Hide all Microsoft services
Click Disable all.

Click OK.
Restart computer in Normal Mode.

NOTE. If you use different firewall, than Windows firewall, turn Windows firewall on, just for this test, since your regular firewall won't be running.
If you use Windows firewall, you're fine.

Now, try to shut it down.

[penguin1029]

Go Start>Run (Start Search in Vista), type in:
msconfig
Click OK (hit Enter in Vista).

Click on Startup tab.
Click Disable all
IMPORTANT! In case of laptop, make sure, you do NOT disable any keyboard, or touchpad entries.

Click Services tab.
Put checkmark in Hide all Microsoft services
Click Disable all.

Click OK.
Restart computer in Normal Mode.


NOTE. If you use different firewall, than Windows firewall, turn Windows firewall on, just for this test, since your regular firewall won't be running.
If you use Windows firewall, you're fine.

Now, try to shut it down.

no sadly it didnt work.

Edited by penguin1029, 14 July 2010 - 09:38 PM.

[Broni]

That was only for testing purposes, so please, re-enable everything back.

Go Start>Run ("Start Search" in Vista/7), type in:
sfc /scannow
Click OK (hold CTRL, and SHIFT, hit Enter in Vista/7).
Have Windows CD/DVD handy (with Vista/7, most likely, you won't need it).
If System File Checker (sfc) will find any errors, it may ask you for the CD/DVD (rarely in Vista/7 case).

[penguin1029]

That was only for testing purposes, so please, re-enable everything back.

Go Start>Run ("Start Search" in Vista/7), type in:
sfc /scannow
Click OK (hold CTRL, and SHIFT, hit Enter in Vista/7).
Have Windows CD/DVD handy (with Vista/7, most likely, you won't need it).
If System File Checker (sfc) will find any errors, it may ask you for the CD/DVD (rarely in Vista/7 case).

im running xp but i did what you said it did ask for a cd but it didnt shutdown right

[Broni]

it did ask for a cd

Did you provide it?

[penguin1029]

it did ask for a cd

Did you provide it?

yes.

[Broni]

Try repair installation: http://www.geekstogo...ws-XP-t138.html